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azka A. — Junior Medical Records Officer from Indonesia

azka A.

Junior Medical Records Officer

Indonesia 2-3 years
Open to offersNew to Platform
Languages
IndonesianEnglish
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About

Azka A. P. is a dedicated professional with extensive experience in medical records and customer relations, currently serving as the Head Front Office at HSK Secret Clinic in Bandung. She holds a D3 in Medical Records from Apikes Bandung and has worked across various healthcare settings including Klinik Kecantikan Athena and Rumah Sakit Mata Nasional Cicendo. Azka has developed and managed medical record databases, streamlined communication processes, and strengthened operational standards within clinics. Her role as a Customer Relation Officer involved resolving patient issues, promoting treatment plans, and ensuring smooth clinic operations. She is proficient in coordinating with various departments, managing clinic inventories, maintaining security and operational logistics, and has a strong command of Microsoft Word, Excel, and PowerPoint. Her contributions are instrumental in ensuring efficient patient service and clinic management.

Experience

  • Head Front Office

    HSK Secret Clinic · 2024 — Present
    Oversee the performance of the clinic's front office operations, manage communication and sales for clients, and ensure compliance with operational procedures.
  • Customer Relation Officer

    Klinik Kecantikan Athena · 2022 — 2024
    Address patient issues and complaints, encourage patients to pursue treatments and product purchases, manage treatment schedule reminders, and conduct patient account follow-ups.
  • Medical Records

    Rumah Sakit Mata Nasional Cicendo · 2021 — Present
    Create and manage medical record databases, including patient history cards, ensuring data availability for quick access and processing medical statistics.
  • Medical Records

    Puskesmas Soreang · 2018 — Present
    Develop medical record databases, encompassing patient examination history, manage data for prompt retrieval, and summarize medical statistics.

Skills & Expertise

Education

  • Diploma in Medical Recording
    Apikes Bandung · 2018 — 2021
  • High School Diploma
    SMAN 25 Bandung · 2015 — 2018

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