Azul B.
Mid-Level Administrative and Customer Support Specialist
Actively lookingNew to PlatformAbout
Azul B. is a skilled Administrative & Customer Support Specialist with a rich background in managing administrative tasks and customer communications. From Oct 2021 to Jun 2022, at Souvenirs Pepa, she efficiently handled customer inquiries in both English and Spanish, ensuring high levels of satisfaction and timely follow-ups, while also managing appointments and internal coordination. At Clinica Independencia between Feb 2021 and Oct 2021, she adeptly managed front-desk operations, coordinated schedules, and ensured seamless organizational communication. With a Bachelor’s degree in Forensics and Criminology from Universidad Nacional Scalabrini Ortiz currently underway, Azul leverages her strong bilingual communication abilities and Microsoft Word & Excel proficiency to enhance operational efficiency. Her international experience in the USA further sharpened her cross-cultural communication, adapting her to diverse environments. Seeking to apply her problem-solving expertise in customer service or administrative support roles, Azul offers a history of effective email management and phone support complemented by her native proficiency in Spanish and advanced English skills.
Why hire me
Employers should hire me because I am organized, detail-oriented, reliable, and a fast learner. I have experience with administrative tasks, data entry, CRM systems, and keeping information accurate and organized. I am comfortable working with different online platforms and following structured processes, which makes me a good fit for this role. I am also able to work independently, manage repetitive tasks with consistency, and meet deadlines. I am always willing to learn new systems and procedures, and I take responsibility for delivering accurate and high-quality work.
Experience
Administrative & Customer Support Specialist
Remote · 2024 — 2026Provided bilingual customer support in English and Spanish via phone, email, and live chat, handling inquiries, scheduling appointments, coordinating with teams, and ensuring customer satisfaction.Au Pair
EF · 2022 — 2024Developed advanced communication skills in English through daily interactions while adapting to diverse cultural environments. Gained valuable experiences working with families from varied cultural backgrounds.Administrative Assistant
Souvenirs Pepa · 2021 — 2022Provided customer assistance in both English and Spanish through phone, email, and live chat channels. Addressed customer inquiries with timely follow-ups and coordinated appointments while coordinating with internal teams.Receptionist
Clinica Independencia · 2021 — 2021Managed front-desk operations, welcoming visitors and coordinating appointments and schedules. Handled phone calls and emails, ensuring organized communication throughout the organization.
Skills & Expertise
Education
- Bachelor’s Degree in Forensics and CriminologyUniversidad Nacional Scalabrini Ortiz · 2025 — Present
- High School Diploma in Natural SciencesInstituto Hölters Schule · 2014 — 2019
Interested in this professional?
Sign in as an employer to save this profile or invite Azul B. to a job.
Sign in as an employer