Baby C.
Mid-Level Operations Coordinator
Open to offersNew to PlatformAbout
Baby Chil G. is a seasoned Administrative Support and Customer Service professional based in the Philippines, specializing in customer-focused operations within various industries, including aesthetic clinics and remote business environments. Her experience spans roles such as Assistant Branch Head at an Aesthetic Clinic, where she was instrumental in streamlining branch operations and customer interaction, and as a part-time Virtual Assistant at Medzoomer, focusing on efficient onboarding and digital record management. She also held a position as a Sales Associate and Customer Service Representative at iQor, enhancing her proficiency in high-volume customer service and CRM management. Throughout her career, Baby Chil has demonstrated expertise in handling customer inquiries, maintaining comprehensive documentation, and employing CRM systems to enhance client satisfaction. Additionally, her skills in Google Workspace and Microsoft Office underscore her administrative capabilities. With a flexible schedule accommodating EST and night shifts, she thrives in remote setups, managing multiple tasks with precision.
Experience
Assistant Branch Head
Aesthetic Clinic · 2026 — 2026Assisted in managing daily branch operations to ensure efficient clinic workflow and service delivery. Addressed customer concerns and maintained high levels of client satisfaction. Monitored staff attendance and performance to ensure compliance with company policies. Supported operational reporting and documentation tasks. Coordinated schedules and internal communication with management, while maintaining organized records and confidential documents. Assisted in inventory management and ensured operational standards were upheld.Virtual Assistant / Onboarding Specialist (Part-Time)
Medzoomer (Remote) · 2025 — 2026Managed onboarding documentation, ensuring accuracy and completeness. Organized digital records and tracking systems for status updates. Coordinated client communications with internal teams through email and follow-ups. Supported structured workflows and administrative processes, in addition to documentation management.Sales Associate / Customer Service Representative
iQor · 2025 — 2025Handled a high volume of inbound and outbound customer interactions in a professional manner. Managed customer information through CRM systems. Assisted with appointment coordination and follow-up on leads. Maintained precise documentation and compliance with company procedures.Customer Service Representative
Transcom · 2023 — 2024Resolved inquiries and escalated customer issues efficiently. Maintained thorough records and case documentation. Adhered to company standard operating procedures and quality assurance practices. Provided robust customer support in a dynamic environment.
Skills & Expertise
Education
- Bachelor of Science in CriminologyCentral Philippines State University – Victorias Campus · 2015 — 2019
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