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Backeng L. — E-commerce Operations Manager from Philippines

Backeng L.

E-commerce Operations Manager

Philippines 2-3 years 1000 USD per month
Open to offersNew to Platform
Languages
EnglishTagalog
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About

I specialize in building and managing online businesses from the ground up, combining operations, e-commerce, digital marketing, and customer experience to create scalable systems that support business growth.


My experience spans Shopify store management, product merchandising, catalog management, supplier coordination, inventory organization, digital marketing, travel operations, and short-term rental management. I enjoy creating structured workflows, optimizing business processes, and improving the overall customer journey.

Over the years, I've managed operations across multiple industries—including e-commerce, travel, hospitality, and property management—allowing me to adapt quickly to different business models while maintaining a strong focus on organization, efficiency, and attention to detail.

Core areas of expertise include:


• Shopify Store Management

• E-commerce Operations

• Product Listings & Catalog Management

• Product Merchandising

• Inventory & Supplier Coordination

• SEO Product Optimization

• Digital Marketing

• Customer Support

• Business Operations

• Travel & Hospitality Operations

• Process Improvement

• Remote Team Collaboration

Experience

  • E-commerce Operations Manager

    Happy Pawlume · 2026 — Present
    Managing the day-to-day operations of a Shopify-based pet products store, overseeing product merchandising, storefront optimization, and customer shopping experience. Key Responsibilities Built and customized a Shopify storefront using premium themes while optimizing site layout, navigation, and user experience. Managed end-to-end product listings, including product titles, SEO-friendly descriptions, pricing, variants, inventory, collections, and product categorization. Imported and optimized products from CJ Dropshipping, including review integration, product data management, and supplier coordination. Organized collections, featured products, and merchandising strategies to improve product discoverability and conversions. Customized store branding, homepage sections, collection pages, and product pages to align with the company's visual identity.

  • Founder & Creative Director

    Cherá Interiors · 2025 — Present
    Founded and launched an online home décor brand specializing in curated ceramics and timeless interior objects. Built the Shopify storefront from the ground up, developed the brand identity, managed product sourcing, photography, copywriting, inventory, and digital marketing while creating a premium customer experience.

  • Operations and Travel planning Manager

    Lak-bay Escala Travel & Tours · 2025 — Present
    Lak-bay Escala Travel & Tours is a premier travel management agency specializing in curated domestic and international itineraries, corporate logistics, and seamless end-to-end travel solutions. As the co-founder and operations lead, I direct the complete backend structure, vendor partnerships, and service delivery standards for our revived agency portfolio.

  • Business Owner & Property Manager

    Hillhaven Homestay · 2024 — 2024
    Managed all end-to-end operations for a boutique homestay business. Responsible for property branding, digital marketing, and maintaining a high-quality guest experience. Handled financial tracking, maintenance coordination, and guest communications with a focus on efficiency and hospitality.

  • Barista and Cook

    Kafenio Barako · 2025 — 2022
    Facilitated daily kitchen and cafe operations with a focus on inventory management and customer service excellence. Applied culinary training to maintain high food quality standards and managed real-time order coordination in a fast-paced environment.

  • Travel Agent

    Kadulaan Travel and Tours · 2020 — 2021
    Coordinated complex travel logistics, international bookings, and itinerary planning for a diverse clientele. Managed high-volume administrative tasks, client inquiries, and schedule coordination under tight deadlines while ensuring clear and professional communication.

Skills & Expertise

Inventory ManagementFacebook MarketingAppointment Setter (Real Estate)Email ManagementReal EstateData Entry SpecialistContent CreationBookkeepingTravel PlanningSocial Media ManagementCustomer Service and Admin Support

Education

  • Undergraduate of Special Education
    University of the Cordilleras · 2023 — 2025
  • Culinary Arts and Business Management
    Ausphin Internation Institute of Culinary Arts and Business Management · 2018 — 2020
  • STEM Academic Track Graduate
    Disciples for Christ Independent School · 2015 — 2018

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