Banka V.

Engaged in Identity Access Management utilizing OKTA and Active Directory. Oversaw Okta Identity Cloud for user lifecycle, covering onboarding, offboarding, and role-based access provisioning. Configured Single Sign-On (SSO) integrations via SAML 2.0 and OIDC across enterprise applications. Managed user lifecycle processes (Joiner-Mover-Leaver) for over 30 applications while administering Active Directory user and group management tasks. Conducted password resets, account unlocks, and permission modifications while adhering to compliance standards. Handled provisioning and de-provisioning of user profiles in multiple applications, ensuring incident and service request management through ServiceNow. Delivered L2/L3 support for access management requests, conducted compliance checks, and managed security group memberships. Addressed incidents related to account access failures, and implemented adaptive MFA policies to enhance security.

Executed user lifecycle management within Azure AD, including bulk user creation and updates through the Azure AD portal, PowerShell, and Postman. Integrated SaaS applications like Salesforce with Azure AD utilizing SAML 2.0 and OIDC while configuring SSO and validating tokens. Customized the Azure AD sign-in experience and enforced Conditional Access policies. Supported Self-Service Password Reset (SSPR) and Multi-Factor Authentication (MFA) implementations using various authentication methods. Managed group lifecycle operations effectively, employing both manual and automated management techniques.