Barbara S.

Barbara Sandra P. is a seasoned Trainer and Quality Assurance Analyst with over three years of experience in the E-commerce sector, mainly focused on customer experience for luxury fashion websites. She has also accumulated a decade of expertise in customer service excellence, working across various dimensions of the industry. From 2012 to 2017, Barbara honed her skills at TDCX Philippines Inc, where she earned a Certified Trainer credential. Her skill set includes overseeing projects from planning to execution, telemarketing, basic graphics design using Canva, and social media management. Additionally, she has experience in events coordination, event management, and logistics management. She is adept at appointment setting and lead generation, as evidenced by her role as a Virtual Assistant and Scheduler at Dreyer’s DKI Restoration Company and Agency Advanta in the UK. Her educational background includes a stint at the University of the Philippines, recognized as the top university in the country.