Barry L.
Mid-Level Financial Clerk
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Barry L. is a Specialist Clerk at the City of Cape Town, bringing over a decade of experience in municipal administration, financial management, and customer support within government and private sectors. His work centers on administration and processing of online licence renewals, overseeing service delivery for the Online Licence Renewal platform, managing customer queries, and ensuring effective communication with internal stakeholders such as Councillors and department heads. Barry’s responsibilities include using the SAP GL Accounts and CRM systems to process and reconcile payments, draw up statistical reports, and handle complex revenue distribution for both the Provincial Government and City of Cape Town. With prior roles spanning finance, logistics, and sales in companies like Swey Design CC and Spectra-Medic Group, he demonstrates extensive expertise in financial controls, vehicle registration via the NaTIS system, and operational reporting across the automotive and public administration sectors.
Experience
SPECIALIST CLERK
CITY OF CAPE TOWN · 2022 — PresentCoordinated and streamlined the distribution of information regarding Online Licence Renewal service delivery performance. Applied extensive knowledge to resolve complex service delivery queries and provided customer liaison support to ensure a high level of service. Engaged with Councillors, department heads, and managers on outstanding queries while interacting with customers via telephone and email. Conducted follow-ups on applications, provided timely feedback, and managed the logistics of collections for updated licence discs at MVRL offices. Investigated complex customer complaints and participated in the C.A.R CRM Project, contributing feedback on system upgrades. Processed online renewal applications within the CRM, ensuring prompt responses to customer inquiries and maintaining effective service delivery.SENIOR CLERK / CLERK
CITY OF CAPE TOWN · 2011 — 2021Performed various clerical functions within the MVRL Walk-in Satellite Offices, focused on processing transactions and customer interactions.Senior Clerk: Second In Charge (2IC)
nullHandled the balancing of previous day’s activities to ensure all transactions were correct for bank submission. Managed orders for new change floats, conducted roll calls to confirm functionality of workstations, and generated work reports of clerks' activities. Performed auditing tasks, uploaded statistics, and handled new vehicle registrations on the Enatis System while corresponding with clients and Cape Provincial Administration.Clerk
nullUtilized the NaTIS operating system to capture accurate vehicle registration information and maintained an updated vehicle register. Investigated and rectified discrepancies in motor vehicle transactions while ensuring that applications complied with regulations. Managed direct interactions with the public and ensured proper documentation was scrutinized and indexed according to procedures, collecting the corresponding fees and handling administrative functions.SENIOR FINANCIAL ADMINISTRATOR
SWEY DESIGN CCOversaw financial budgeting processes related to expense advisories and cost deductions. Prepared monthly payments and conducted bank reconciliations alongside necessary depreciation calculations.JUNIOR SALES CONSULTANT
GLOBAL SOLUTIONS CCEngaged with new clients through presentations of health care products and conducted door-to-door sales. Executed market research and gathered surveys while handling order forms and deliveries.ORDER PROCESS & LOGISTIC CLERK
KATHREINCalculated freight quotations for air and road shipments and prepared invoices for international and local customers. Managed international stock purchases from Germany, followed up with suppliers, and prepared shipping documentation and forex payments.JUNIOR FINANCIAL CLERK
SPECTRA-MEDIC GROUP OF COMPANIESCaptured order processing for sales, managed monthly stock takes, and placed orders. Liaised with international suppliers regarding order statuses, received stock imports, and processed invoicing while collecting customs documentation and fulfilling other financial duties.
Skills & Expertise
Education
- N6 Financial Management CertificateBOLAND COLLEGE · — — 2006
- Matric CertificateLABORI HIGH SCHOOL · — — 2003
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