Basetsana N.
Mid-Level Stakeholder Engagement Coordinator
Open to offersNew to PlatformAbout
Basetsana N. is a results-driven professional currently contributing her expertise at SANParks' Garden Route National Park in Tsitsikamma. As a Field Ranger, she excels at building and maintaining positive relationships with visitors and stakeholders, while ensuring excellent customer service standards. Her role involves coordinating team activities, supervising personnel, and preparing reports to fulfill operational objectives. Previously, as an Environmental Monitor, she engaged with visitors on environmental compliance and supported community engagement programs. Her educational background includes a National Diploma in Nature Conservation from CPUT, equipping her with foundational skills in conservation and environmental education. Notably, she has honed her competence in Microsoft Office Suite, Report Writing, and Stakeholder Engagement. Basetsana is now eager to transition her skills into a Sales Representative role, where her communication and customer relationship management skills can further drive business success and client satisfaction.
Experience
Field Ranger
SANParks – Garden Route National Park (Tsitsikamma) · 2023 — PresentEstablished and nurtured positive relationships with visitors, stakeholders, and community members. Delivered information and guidance while ensuring high standards of customer service. Compiled and maintained precise operational reports and documentation. Managed team activities and oversaw personnel to meet operational goals. Addressed issues promptly while upholding professionalism in challenging environments. Contributed to stakeholder engagement initiatives and public awareness campaigns.Environmental Monitor
SANParks – Garden Route National Park (Tsitsikamma) · 2022 — 2023Interacted with visitors and stakeholders to convey information about environmental compliance and park regulations. Assisted in administrative tasks, reporting, and management of records. Facilitated community engagement and awareness programs while demonstrating effective communication when working with diverse groups.Conservation Student
SANParks – Garden Route National Park (Tsitsikamma) · 2021 — 2021Supported administration, procurement, and reporting functions. Assisted with visitor services and environmental education programs. Enhanced organizational and communication skills through interactions with stakeholders.Conservation Student
SANParks – Garden Route National Park (Tsitsikamma) · 2021 — 2021Conducted veld assessments and participated in activities such as alien plant control, erosion control, game capture, and fire management. Oversaw BSP contractors during alien clearing operations. Aided in environmental education and visitor services through guided trails. Performed surveys including bird and vegetation assessments, along with GIS data collection and statistical reporting. Contributed to procurement, administration, and reporting efforts directed to management.
Skills & Expertise
Education
- National Diploma: Nature ConservationCPUT · — — 2021
- Matric CertificateFocused High School · — — 2016
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