Basheer S.
Senior AML Specialist
Open to offersNew to PlatformLanguages
EnglishArabic
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About
Basheer A. is a seasoned Senior AML, Sanctions & Compliance Professional with over 15 years of cross-functional experience in global e-commerce, financial crime operations, and regulatory risk management, currently based in Dubai, UAE. His tenure includes significant contributions at Amazon, where he served as a Senior Sanctions Screening & KYC Specialist, pioneering enhancements in OFAC sanctions matches, EDD, and beneficial ownership analysis. Throughout his career, he has authored over 15 Change Management Requests that have influenced sanctions screening policies, SOPs, and operational controls. Basheer excels in supporting Counter-Terrorist Financing (CFT) escalations and ensuring compliance with inter-bank agreements. He effectively reduced false positives in automated screening by 30% while maintaining audit-ready documentation, and has deep expertise in transaction monitoring, fraud investigation, and regulatory policy development, particularly aligned with UAE AML laws. His experience extends to founding a licensed educational institution and holding critical roles in Middle Eastern e-commerce, focusing on risk assessment and compliance within the fintech and regulatory landscapes. Fluent in Arabic and advanced in English, Basheer also holds a Bachelor of Science in Computer Science and multiple certifications, including Certified Enterprise Risk Management.
Experience
Customer Service Manager
Trofee – Middle East Livestream Shopping Marketplace · 2025 — PresentEstablished and structured the call center operational foundation for a Middle East-focused livestream shopping marketplace. Oversaw escalations related to cross-border payments, monitored suspicious transaction patterns, and managed investigations into chargebacks and credit card fraud. Drafted internal policies and SOPs focused on KYC seller onboarding, transaction monitoring, and risk management controls to reduce financial crime exposure. Developed compliance procedures addressing GCC regulatory requirements, customs documentation, after-sales operations, and cross-border e-commerce logistics.Senior Sanctions Screening & KYC Specialist
Amazon · 2018 — 2025Executed OFAC and global sanctions screening for vendors and customers in Amazon's operations, taking ownership of final determinations on potential sanctions matches. Conducted Enhanced Due Diligence (EDD) for high-risk entities, performing beneficial ownership analysis and reviews of complex cross-border transactions. Evaluated exposure to sanctioned jurisdictions globally, employing a risk-based approach that adhered to AML/CFT frameworks. Authored and contributed to over 15 Change Management Requests (CMRs), facilitating improvements to sanctions screening policies and operational controls. Provided support for Counter-Terrorist Financing (CFT) escalations and reporting to partner Financial Institutions in accordance with inter-bank agreements. Optimized automated screening configurations to enhance accuracy and minimize false positives. Conducted KYC and onboarding reviews, including sanctions screening and adverse media searches, utilizing Amazon Grylla AI and other internal screening tools. Escalated significant findings to legal and global compliance teams, ensuring thorough documentation and audit trails.Co-Founder & Managing Director
Penguin Nursery · 2024 — PresentCo-founded and managed a licensed early education institution in Ajman, overseeing regulatory approvals and coordinating with relevant UAE government bodies. Handled payroll oversight, budgeting controls, vendor contract management, and overall financial governance. Developed and applied internal compliance policies, operational SOPs, and risk management procedures to ensure adherence to UAE regulations. Led initiatives for crisis and risk management to maintain operational continuity and governance transparency.Auxiliary Quality Auditor
null · 2019 — 2019Audited operational teams to verify compliance with internal procedures and regulatory standards. Identified control gaps and implemented corrective measures to improve risk mitigation.Vendor & Seller Regulation & Compliance Supervisor
Souq.com · 2017 — 2018Led regulatory compliance and risk management for marketplace sellers, collaborating with compliance supervisors from Egypt and KSA. Managed brand protection and intellectual property (IP) infringement cases, actively scanning for and addressing infringing listings. Investigated high-risk sellers across various categories using open-source research, brand verification sources, and internal tools, conducting test purchases to confirm illicit activity. Implemented enforcement actions against confirmed infringing sellers, including account suspensions and reporting cases to UAE authorities. Developed new enforcement processes and monitored a repeat-offender watchlist to address ongoing violations.Team Leader – Customer Service
Souq.com · 2017 — 2017Supervised and coached a back-office escalation team focused on handling complex and high-risk cases. Ensured compliance with service level agreements (SLAs) and maintained quality control in sensitive investigations.Transaction Risk & Financial Crime Analyst
Souq.com · 2015 — 2016Reviewed and verified online transactions to confirm order legitimacy and prevent fraud, addressing alerts triggered by Souq's rule-based risk engine. Applied risk-based monitoring techniques to mitigate exposure to fraud and financial crimes across the marketplace, utilizing compliance tools such as LexisNexis AML, LexisNexis Bridger, LexisNexis World Compliance, and Souq's proprietary fraud detection systems.Customer Escalations Specialist
Souq.com · 2013 — 2015Managed escalated complaints, coordinating cross-functional resolutions in cases sensitive to compliance requirements.Network & Website Technician / Recruitment Support
National Commission Recruitment Board · 2011 — 2013Administered website operations and network infrastructure for the national government recruitment authority, ensuring system uptime and data integrity. Assisted recruitment teams with candidate screening and selection processes for national positions while maintaining network security across recruitment platforms.Network Infrastructure Technician
MAHU Ltd · 2009 — 2011Installed, configured, and maintained network infrastructure for clients in Sudan, providing ongoing technical support to ensure system reliability.Network Infrastructure Technician
Civil National Records · 2008 — 2009Maintained network infrastructure and IT systems for the national civil records administration, performing system updates and troubleshooting to protect sensitive data.Sales Manager
Ali Car (Family Business) · 2005 — 2008Oversaw daily operations of the family-owned vehicle dealership, managing inventory buying and sales as well as handling necessary administrative paperwork.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceRibat National University