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Bea G. from Philippines

Bea G.

Philippines 3-6 years
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About

Bea G. is a detail-oriented professional based in Cebu, Philippines, with a background in client support, administrative tasks, and case management. She has accumulated extensive experience in these areas through various roles, including her position as a Virtual Assistant Manager at HireSmartVA and as a Customer Service Representative at Amazon Operations Services Ph. Inc. and Concentrix in Cebu. In these roles, she honed skills in administrative and case documentation, record management and data accuracy, and professional communication. Her academic credentials include a Bachelor of Elementary Education from Cebu Normal University, where she graduated Magna Cum Laude, and she is currently pursuing a Master of Arts in Guidance and Counseling at Cebu Technological University. As a dedicated Licensed Professional Teacher, Bea demonstrated her passion for education through internships, where she effectively taught Language, History, Reading, and Grammar to young learners while creating engaging educational activities and collaborating with mentor teachers. Her certifications in educational technology and graphic design further reflect her commitment to professional development.

Experience

  • Virtual Assistant Manager

    HireSmartVA · 2025 — Present
    Oversaw virtual assistant operations and coordinated tasks to enhance team efficiency.
  • Customer Service Representative

    Amazon Operations Services Ph. Inc. · 2023 — 2025
    Handled customer inquiries and provided support to ensure satisfactory service experiences.
  • Student Intern

    Cebu Normal University-Integrated Laboratory School · — — 2023
    Instructed Grade 1 students in Language, History, and GMRC while assisting with classroom management.
  • Student Intern

    Exceed Learning Center Naga Cebu Inc. · — — 2023
    Taught Reading and Language to Grade 5 and Grade 6 students, creating engaging activities to improve skills.
  • Customer Service Representative (Healthcare Account)

    Concentrix, Cebu · 2021 — 2022
    Assisted healthcare clients with service inquiries and issues, focusing on effective communication.
  • Financial Service Representative (Financial Account)

    Sykes Asia, Cebu · 2020 — 2021
    Managed financial service inquiries and facilitated customer interactions for account services.

Skills & Expertise

Education

  • Master of Arts in Guidance and Counseling
    Cebu Technological University – Main Campus · 2026 — Present
  • Bachelor of Elementary Education
    Cebu Normal University – Osmena Blvd., Cebu City · 2019 — 2023
  • Junior and Senior High School
    Talisay National High School – Poblacion, Talisay City, Cebu · 2014 — 2019
  • Elementary
    San Roque Elementary School – San Roque, Talisay City, Cebu · 2008 — 2014

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