Bea I.
Junior Medical Virtual Assistant
Open to offersNew to PlatformAbout
Bea Isabella R., a Nursing Graduate from Trinity University of Asia, Philippines, excels as a Medical Virtual Assistant with robust experience in the healthcare sector. Specializing in EMR/EHR documentation and insurance verification, she is adept at optimizing clinical workflows and ensuring HIPAA compliance. Her notable tenure as a medical assistant involved meticulous coordination of patient scheduling, management of prescription refills, and medical scribing, all contributing to streamline operations in multidisciplinary healthcare teams. Prior roles include a Scheduler and Virtual Clinic Receptionist, where she successfully enhanced provider schedules by reducing conflicts by up to 25% and maintaining a 98% resolution rate for high-volume patient interactions. Bea's proficiency with tools such as Google Workspace, Microsoft 365, and varied EMR systems underscores her ability to manage complex healthcare environments effectively.
Experience
Medical Virtual Assistant
Direct Client · 2024 — 2025Provided administrative and clinical support by managing high-volume patient scheduling, calendar organization, prescription refills, and performing medical scribing. Facilitated the coordination of incoming referrals, lab results, and communications among multidisciplinary healthcare teams to enhance clinical workflows. Managed EMR/EHR records using eClinicalWorks, processed prior authorization approvals, and verified insurance eligibility while ensuring documentation accuracy and HIPAA compliance.Scheduler
Direct Client · 2023 — 2024Oversaw provider calendars and appointment slots in EMR/EHR systems to improve schedule availability and minimize scheduling conflicts. Conducted pre-verification of insurance eligibility and visit requirements for all scheduled appointments before patient arrivals. Implemented automated and direct appointment reminders along with follow-ups and cancellations to enhance patient attendance rates and optimize daily provider productivity.Virtual Clinic Receptionist
Direct Client · 2022 — 2023Managed high-volume patient intake, scheduling, and portal inquiries, achieving a high resolution rate to ensure smooth clinic operations. Updated patient demographics and clinical records within EMR/EHR systems, employing medical terminology to maintain HIPAA compliance and accuracy in documentation. Coordinated prior authorizations, insurance verifications, and referral requests with payors and clinical staff to expedite care approvals for numerous patients weekly.
Skills & Expertise
Education
- Bachelor of Science in NursingTrinity University of Asia · — — 2026
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