Beatrice D.

Beatrice D. is an experienced Customer Service Representative and Assistant Virtual Assistant with a background in the BPO and healthcare administration industries. At Alorica Teleservice Inc., she responded to customer inquiries via chat, tracked financial transactions, and assisted with technical troubleshooting and software problem resolution. At IGEA Brain and Spine, she served as an HVA, handling calendar management, appointment scheduling, meeting arrangements, and customer data maintenance through email support. Beatrice D. leverages her proficiency in web development, report writing, and key software such as Microsoft 365, Slack, Capcut, Blender, and Canva to enhance efficiency and support business operations. Currently pursuing a BS in Information Technology from STI College of Novaliches, she has demonstrated strong multi-tasking, communication, and organizational skills within fast-paced environments in Caloocan City, Philippines.