Beatrice N.
Mid-Level Key Account Manager
Open to offersNew to PlatformAbout
Beatrice N. is an experienced Key Accounts Manager specializing in logistics, freight forwarding, and marketing services across global organizations such as DHL Global Forwarding, DB Scheker Kenya, and FedEx Express. Her expertise encompasses maintaining client relationships, contract negotiation, and maximizing profits. Within the logistics and transportation sector, she has overseen customer account management, sales forecasting, and business growth initiatives, actively engaging with key stakeholders to deliver tailored solutions and exceed sales quotas. Additionally, her background in marketing and public relations, supported by a Bachelor of Arts in Journalism and Media Studies from the University of Nairobi and industry-specific certifications, has equipped her to utilize product knowledge, strategic prospecting, and record management to create value for both organizations and clients. Beatrice N.’s experience also includes organizing events, developing marketing campaigns, and supporting office operations in fast-paced, competitive environments.
Experience
Key Accounts
DHL GLOBAL FORWARDING · 2022 — PresentAct as the main contact point for all matters related to customer account management. Establish and sustain robust client relationships, negotiate contracts, and ensure optimal profitability. Cultivate trusted advisor roles with key accounts and provide timely communication on progress regarding initiatives. Identify business development opportunities within existing accounts while tracking vital account metrics and preparing status reports.Business Development Manager
DB SCHEKER KENYA · 2020 — 2022Develop growth strategies aimed at financial success by researching new markets and assessing customer needs. Organize business meetings with potential clients while promoting products and services to meet their objectives. Ensure compliance with legal standards in sales contracts and deliver reliable feedback along with after-sales support.Territory Sales Manager
FEDEX EXPRES · 2015 — 2020Design and implement effective sales and marketing strategies for a defined territory. Analyze sales data to identify efficient methods and engage with customers to resolve concerns. Conduct consumer research to uncover sales opportunities and present products to prospective buyers while participating in promotional events to foster relationships.Internal Sales Representative
FEDEX EXPRES · 2014 — 2015Identify new sales opportunities through both inbound follow-ups and outbound cold calls and emails. Understand customer needs, route qualified leads to appropriate sales executives, and close sales to meet quarterly targets. Conduct account research to identify key stakeholders while maintaining a prospect database within the assigned territory.Business Development Executive
Insync Solutions Ltd · 2014 — 2014Identify new sales leads and pitch products and services effectively. Nurture relationships with existing clients, prepare presentations, and inform them of new product developments. Develop sales quotes and proposals and handle negotiations via phone, email, and in-person interactions.Account Manager Intern
Professional Marketing Services · 2013 — 2013Assist the Accounts Managers team in delivering high-quality client work and monitor social media channels. Help with scheduling meetings, drafting agendas, and providing status updates. Support the development of social media and content strategies while staying informed about trends in social platforms.
Skills & Expertise
Education
- Bachelor of Arts in Journalism and Media StudiesThe University of Nairobi · 2014 — 2016
- DiplomaMoi University · 2011 — 2013
- O-LEVELSt Catherine Girls High School · 2008 — 2011
- PRIMARYDonholm Primary School · 2005 — 2007
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