Ben M.
Senior Administrative Manager
Open to offersNew to PlatformAbout
Marleen M. boasts over 13 years of extensive administrative expertise, including 8 years as an on-site Personal Assistant and 5 years as a remote Virtual Assistant. Currently serving as Head of Administration and Support at Khaya Connect/Melon Mobile since July 2025, she is instrumental in coordinating SIM deliveries, activations, and technical support via the Melon Business Portal. Marleen efficiently manages online support and spearheads onboarding processes for new users. Her previous roles include providing executive support in the HR and Finance Department at Curasure, where she excelled in managing calendars and preparing detailed travel itineraries. Earlier, Marleen offered vital administrative assistance to senior management at Edblo Head Office and supported nursery school operations at Klein Pikkewyn Nursery School. With proven proficiency in Microsoft Office and Google Workspace, she enhances productivity and workflow. Her proficiency extends to tools like QuickBooks and knowledge in data management, making her a formidable contributor to any team.
Experience
Head of Administration and Support
Khaya Connect/Melon Mobile · 2025 — PresentOversaw SIM deliveries, activations, account queries, billing support, and technical support administration via the Melon Business Portal for business operations. Managed onboarding procedures for new users and handled online support efficiently.Virtual Assistant
Company not specified · 2022 — PresentDelivered administrative support and Virtual Assistant services to small businesses. Handled data entry, record keeping, and email correspondence, utilizing Google Sheets for data organization. Conducted research to aid in operations and decision-making, and employed Microsoft Excel for data management and reporting.Personal Assistant - HR and Finance Dept
Curasure · 2015 — 2018Managed calendars, inboxes, and daily administrative tasks. Organized travel arrangements and prepared detailed itineraries. Created reports, presentations, and meeting documents while maintaining office inventory, insurance records, and IT documentation. Updated social media channels to enhance business visibility.Administrative Assistant
Klein Pikkewyn Nursery School · 1999 — 2004Assisted with nursery school administration and handled monthly invoicing using Pastel.Personal Assistant to Managing Director
Edblo Head Office · 1997 — 1998Provided support to senior management, including the Managing Director, Financial Director, and Sales Department. Managed monthly commission costings for Sales Representatives. Typed and updated sales performance reports on a weekly, monthly, and annual basis. Handled calendar management intricately.Personal Assistant
Furniture City Head Office · 1991 — 1994Assisted the Marketing Director and Sales Executives with administrative tasks. Prepared costing sheets and compiled sales reports regularly. Coordinated calendars, meetings, and supplier appointments while performing general administrative duties such as typing and filing. Managed travel arrangements and maintained stock databases, generating inventory stock codes.Supervisor-Human Resources Department
Impala Platinum · 1988 — 1991Promoted to Supervisor, leading a team of five staff. Updated employee databases for accuracy and prepared management reports. Assisted in developing costing and compensation proposals for union negotiations and coordinated the timely distribution of salary increase letters following union agreements.
Skills & Expertise
Education
- Executive SecretaryTechnikon Witwatersrand
- MatricHoër Meisieskool Hugenote
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