Benny J.

Benny J. is a dedicated healthcare customer service and administrative support professional with over two years of experience in the healthcare sector. He has demonstrated competence in managing high-volume inbound and outbound communications, efficiently resolving customer concerns, and maintaining accurate records. Benny excels in providing exceptional support to healthcare providers and members by maintaining compliance with company policies and ensuring HIPAA compliance. His expertise in healthcare systems, including Availity and healthcare member service platforms, underscores his technical proficiency. Benny's strong communication skills and commitment to delivering high-quality customer experiences enable him to thrive in fast-paced environments. His professional journey includes valuable contributions as a Healthcare Customer Service Representative at Sagility and as Back Office Support at Eperformax, where he consistently met performance, productivity, and customer satisfaction goals.