BENSON I.
Mid-Level IT Support Specialist
Open to offersNew to PlatformAbout
Benson I. is an experienced IT professional with a background in office administration and computer instruction. From 2022 to November 2024, he served as Office Admin at Cynthia Siprin Investment Ltd, where he managed administrative functions, such as document preparation, scheduling, data entry, and office supply coordination for a business environment. Previously, at Isinya Multipurpose Development Training Institute (2019–2021), he worked as Assistant Computer Instructor, developing lesson plans, teaching computer applications, and maintaining IT equipment in an educational setting. Benson’s technical expertise includes troubleshooting hardware and software issues, system and network management, and technical support. He holds a Diploma in Information Technology from Nairobi Aviation College and is proficient in both English and Swahili.
Experience
Office Admin
Cynthia Siprin Investment Ltd · 2022 — 2024Managed phone calls, incoming and outgoing mail, and emails. Prepared various documents such as reports and presentations while serving as a point of contact for internal teams and external clients. Scheduled appointments and maintained filing systems, both physical and electronic. Handled basic bookkeeping tasks and assisted with event planning while ensuring the office remained organized.Assistant Computer Instructor
Isinya Multipurpose Development Training Institute · 2019 — 2021Created and delivered comprehensive lesson plans focusing on computer skills, software, and hardware. Guided students in learning about various applications and assessed their progress through projects, quizzes, and exams. Ensured a safe and organized classroom environment while adapting the curriculum to meet the needs of adult learners. Provided technical support to students and staff and maintained all computer equipment, including software updates.
Skills & Expertise
Education
- Diploma in Information TechnologyNairobi Aviation College · 2015 — 2017
- Kenya Certificate of Secondary EducationP.A.G Magale High School · 2011 — 2014
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