Bernadette C.
Administrative & Virtual Assistant – 3+ Years of Experience
Actively lookingNew to PlatformAbout
Hi, I'm Bernadette 🙋 29 years old from Cavite, Philippines.
Graduated with a Bachelor of Science in Hotel and Restaurant Management, with 3 years of experience in the hospitality industry before transitioning into freelancing and virtual assistance.
I have worked with clients from both the US and Australia, providing administrative and virtual assistant support across various industries. My responsibilities include managing emails and calendars, scheduling consultations and meetings, handling basic invoicing, preparing proposals, and following up with clients regarding appointments and updates.
In addition, I perform data entry, maintain databases and CRM systems, coordinate with team members such as insurance agents, stylists, logistics staff, and real estate agents, and assist with social media management by creating content, writing blogs, and editing photos and videos.
Feel free to get in touch for anything more specific!
Looking forward to hearing from you!
Experience
VA - Administrative Support
Empowering Virtual Solutions · 2023 — 20251. Managed emails, calendars, appointments, and client communications. 2. Maintained client databases, organized documents, and performed data entry and transcription. 3. Handled virtual communication channels, ensuring timely, professional responses. 4. Assisted with basic marketing tasks, including social media updates, content posting, and email campaigns. 5. Delivered excellent customer service, building positive client relationships.General Virtual Assistant
Virtual Freelancer Asia · 2021 — 20221. Managed client communications, emails, calendars, and appointments. 2. Contacted insurance companies to verify coverage, follow up on claims, and obtain information. 3. Tracked, organized, and maintained client documents and records. 4. Handled administrative tasks such as data entry, transcription, and document management.Sales Assistant
Shadow Office Solutions · 2020 — 20211. Acted as point of contact and backup for sales staff, handling client inquiries via email, phone, and social media. 2. Created and maintained client accounts and contact records; updated campaigns in Salesforce. 3. Ensured confidentiality of customer information while adhering to company policies. 4. Provided ad hoc administrative support to Sales and Finance teams.
Skills & Expertise
Education
- BS in Hotel and Restaurant ManagementISHRM School System · 2012 — 2015
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