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Bernard A. — Mid-Level Operations Support Specialist from Philippines

Bernard A.

Mid-Level Operations Support Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Bernard A. is a versatile operations professional and Six Sigma Green Belt with over a decade of experience in workforce analysis, administrative support, and creative direction. Based in Talisay City, Cebu, Philippines, Bernard has demonstrated a proven ability to manage complex data for Qualfon Philippines while simultaneously leading creative projects as a writer and director. At BIMS Technologies Inc., he provides high-level administrative and operational support, streamlining internal processes and team coordination. As a freelance writer-director, Bernard, under the pseudonym "Direk Bee," managed all aspects of film production from script to screen, releasing several short films over a three-year period. He also directed Meta Marketing campaigns to enhance audience engagement. Bernard's competencies extend to workforce analysis, script writing, and quality control. He has effectively applied his skills at Qualfon Philippines and the Cebu Catholic Television Network. His technical prowess includes proficiency in Six Sigma methodologies and Meta Business Suite.

Experience

  • Operations Support / Admin Assistant

    BIMS Technologies Inc. · 2025 — Present
    Delivered high-level administrative and operational assistance in a fast-paced tech setting while optimizing internal processes and coordinating team efforts.
  • Freelance Writer-Director

    N/A · 2021 — 2023
    Produced several short films, overseeing all production elements from script development to final execution. Guided creative direction and led production crews to create high-quality films. Managed Meta Marketing initiatives for various Facebook pages to enhance audience interaction.
  • Workforce Analyst

    Qualfon Philippines Incorporated · 2016 — 2022
    Evaluated staffing needs and analyzed volume trends to maintain optimal service levels for a leading BPO provider, employing analytical skills to address complex scheduling and operational issues.
  • Script Writer

    Cebu Catholic Television Network (CCTN-47) · 2010 — 2016
    Crafted scripts and narratives for broadcast television, ensuring compliance with production standards. Partnered with the Production Head to produce consistent weekly content.
  • Customer Service / Technical Support

    Qualfon Philippines Incorporated · 2015 — 2016
    Provided customer service and technical support within the BPO sector, assisting clients with inquiries and issue resolution.
  • Sales Representative

    SecureTel Technology Solutions · 2014 — 2015
    Engaged in sales activities, promoting products and services effectively to customers.

Skills & Expertise

Education

  • Bachelor of Science in Nursing (Completed 3rd Year)
    Talisay City College - Gullas College of Medicine
  • Associate in Health Science Education
    Talisay City College

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