Junior Customer Service Specialist
Open to offersNew to PlatformBernard C. is a seasoned professional with a robust background in customer service, sales, and quality analysis. Most recently, he served as a Quality Analyst, where he was tasked with ensuring the quality of products, services, and processes through detailed testing and analysis. Prior to this role, Bernard was a Customer Service Representative for a telco account, demonstrating excellent active listening and verbal communication skills to address customer inquiries and solve problems efficiently. He also excelled as a Performance Specialist in debt collection, adeptly managing both inbound and outbound client communications. Further showcasing his Organizational Skills, he worked in a store support sales account, generating substantial revenue and surpassing sales targets through his Selling Skills. His educational background from SUCAD National High School underscores his commitment to continuous personal and professional growth.
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