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Betsy C. — Mid-Level Sales Appointment Specialist from United States

Betsy C.

Mid-Level Sales Appointment Specialist

United States 6+ years
Open to offersNew to Platform
Languages
English
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About

Betsy C. is a dynamic professional with extensive experience in sales, lead generation, and collections management. She has a strong track record in solar energy with Sunrun Inc., where she generated leads and scheduled appointments for solar installations, ensuring compliance with TCPA regulations. Previously, at Community Tax, Betsy ranked among the top 5 in sales production, providing tax resolution consulting and preparing cases for legal review. She also excelled in collections at Great Call, Inc., where she exceeded monthly goals, handled delinquent accounts, and resolved billing issues using software like Cost Guard. Her legal expertise at Two Jinn, Inc. involved managing delinquencies and adhering to FDCPA compliance. With proficiency in CRM platforms such as Zeus Virtual and a strong knowledge of TCPA and FDCPA regulations, Betsy brings a meticulous approach to meeting production goals and managing portfolios efficiently.

Experience

  • Sales Appointment Specialist

    Sunrun Inc. · 2015 — Present
    Generated leads and scheduled appointments for solar installations in residential and commercial sectors. Managed inbound and outbound live prospect transfers to solar partners across the nation. Utilized the Zeus Virtual Call Center CRM platform for customer interactions while ensuring compliance with TCPA regulations and adherence to production quality goals.

  • Sales

    Community Tax · 2014 — 2015
    Provided consulting for tax resolution to individuals and businesses facing past due taxes. Ranked in the top 5 for sales production while advising clients on compliance tax preparation, federal, and state tax debt resolution. Prepared client cases for attorneys and CPAs, managing inbound leads from media advertising.

  • Education Specialist

    Geary LSF · 2012 — 2014
    Consulted with prospective students to identify suitable educational opportunities. Matched them with appropriate degree programs available both online and on-campus. Managed inquiries utilizing Five 9 Virtual Call Center and operated systems on Microsoft Windows 7 and Safari on Mac. Achieved a top 3 ranking in sales production.

  • Collection Specialist

    Great Call, Inc. "Jitterbug Cell Phone" · 2010 — 2011
    Surpassed monthly collection goals and was recognized as the top collector. Contacted customers with delinquent accounts aged from 21 to 120 days for cell phone services. Maintained an average of 140-200 daily inbound and outbound communications while resolving billing disputes and modifying service plans using software including Cost Guard, Shore Tel, and Microsoft Office 2007.

  • Legal Specialist III

    Two Jinn, Inc. DBA: Aladdin Bail Bonds · 2003 — 2005
    Managed collections on delinquencies ranging from 30 to 120 days, focusing on detail-oriented tasks such as small claims and wage garnishments. Exhibited strong communication and negotiation skills while handling credit analysis, aging reports, and bankruptcy Chapter 13 receivables in compliance with FDCPA regulations.

  • Collections Portfolio Management

    General Outsourcing, LLC · 2001 — 2003
    Oversaw debt portfolios, including credit cards and auto deficiencies. Negotiated settlements and established attorney networks for claims exceeding $5,000. Maintained monthly receivable reports and utilized various collection software while ensuring compliance with FDCPA regulations.