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Bhavi T. — Mid-Level Customer Success Specialist from India

Bhavi T.

Mid-Level Customer Success Specialist

India 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalogHindi
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About

Bhavi T. is a seasoned Customer Success & CRM Specialist with over three years of experience managing international clients in diverse sectors, including finance, real estate, iGaming, and technology. Based in Indore, India, and open to full-time remote opportunities, Bhavi has a proven track record in full-cycle sales, collections management, and CRM pipeline management, including tools like Apollo.io, Salesforce, and Zoho CRM. In a recent role at Task Source / LGD USA LLC, Bhavi excelled in managing sales and collection of lab-grown diamonds under US-based client operations. At Sourcebae, Bhavi successfully conducted outreach to a wide network of AI startups, establishing strong initial partnership discussions. Bhavi holds a Diploma in Accountancy & Business Management from the College of Saint Agustin in the Philippines and has completed certifications in Advanced Excel and Digital Marketing from the Disha Institute. His experience spans managing academic collaborations for international exposure and providing specialized international voice support in high-volume environments.

Experience

  • Sales and Collections Specialist

    Task Source / LGD USA LLC · 2026 — 2026
    Managed full-cycle outbound and inbound B2C/B2B sales of lab-grown diamonds aimed at US clients during American business hours while overseeing collections by negotiating payment plans, following up on overdue accounts, and resolving billing disputes.
  • Global Partnerships Executive

    Sourcebae · 2025 — 2026
    Conducted outreach to over 50 AI startups and technology companies, leading discovery calls and initiating discussions for partnerships while creating outbound prospecting pipelines utilizing LinkedIn Sales Navigator, Apollo.io, and Salesflow CRM.
  • Program Manager, GOAL Program

    PrepTree Global · 2025 — 2025
    Oversaw outreach efforts to international universities in order to establish academic collaborations and develop global exposure programs for student cohorts.
  • Senior Property Specialist

    Ortigas Land · 2024 — 2024
    Assisted high-value clients throughout the property acquisition process and generated qualified leads through targeted digital marketing campaigns.
  • International Voice Support & iGaming Account Specialist

    Pinnacle Finance Group Inc / POGO · 2023 — 2024
    Provided chat and voice support regarding account management, payments, and inquiries related to gaming platforms in a fast-paced environment while managing VIP player queries to ensure timely resolutions and high client satisfaction.

Skills & Expertise

Education

  • Diploma in Accountancy & Business Management
    College of Saint Agustin · — — 2019

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