Bhea L.

Bhea L. is a detail-oriented and proactive Virtual Assistant with a robust background in customer service, social media management, and administrative support. Educated at Tarlac State University, where she pursued a Bachelor of Elementary Education, Bhea brings experience from her role at Sutherland Global Services, where she excelled as a Customer Service Representative for an Amazon Retail account. With a strong focus on digital communication, she efficiently assisted customers with a variety of inquiries while maintaining productivity and quality standards. Her competence extends to managing customer interactions via social media, having successfully managed a restaurant's Facebook page at Tychi Unli Samgy. There, she demonstrated her skills in creating promotional graphics and videos using Canva and CapCut, and scheduling engaging content to enhance customer engagement. Her technical proficiencies include using ChatGPT & AI Productivity Tools, Facebook Business Suite, and performing Data Entry tasks. Bhea's capability to streamline operations and deliver optimal customer experiences across various platforms is a testament to her strong organizational and multitasking abilities.