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Bheki R. — Senior Customer Support Specialist from South Africa

Bheki R.

Senior Customer Support Specialist

South Africa Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Bheki R., a seasoned professional in customer support and sales, has accumulated over a decade of experience in reservations, timeshare consulting, client service, and administrative support. Operating primarily in Johannesburg, South Africa, Bheki's background includes roles across diverse responsibilities such as handling bookings, resolving customer queries, and maintaining efficient business operations. At Turning Economics Table, Bheki worked as a PPE Agent, focusing on supplier sourcing and order processing. Previously, as a Sales Executive with Dream Vacations Club, Bheki facilitated timeshare sales and property inspections, contributing to the travel and hospitality industry. Earlier, Bheki excelled as a Reservations Consultant at RCI, managing inbound/outbound calls and online reservations, and providing comprehensive customer care support. Bheki's proficiency in Microsoft Office complements the ability to deliver exceptional service across the multicultural landscape of South Africa, being fluent in Xhosa, English, and Zulu.

Experience

  • PPE Agent

    Turning Economics Table · 2020 — 2020
    Supplied PPE, sourced suppliers, handled client communication, invoiced orders, processed purchasing documents, and conducted warehouse visits.
  • Sales Executive

    Dream Vacations Club · 2019 — 2019
    Sold timeshares, conducted property inspections, supported resales, processed loan applications, and managed booking inquiries.
  • Reservations Consultant

    RCI · 2007 — 2018
    Managed bookings and customer care support, handled inbound and outbound calls, email requests, online reservations, and space banking.

Skills & Expertise

Education

  • Matric in Business Management
    Johannesburg Central College · — — 2004

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