Bianca M.

Bianca M. is a dedicated professional with a range of experience in customer service, human resources, and virtual assistance across various industries such as healthcare, travel, retail, and administrative support. She holds a BSBA in Human Resource Development Management from the University of Makati, where she was a consistent Dean’s Lister from 2019 to 2023. In her role as a Staffing Coordinator at New York Homecare Edison, Bianca effectively managed caregiver schedules, coordinated replacements, and responded to payroll inquiries, showcasing her proficiency in multitasking and communication. At Hawaii Family Dental, she served as a Patient Care Coordinator, specializing in scheduling, insurance verification, and utilizing Denticon, thereby enhancing the patient experience. Her HR expertise was further developed as an HR Admin Generalist at Girlush Beautique, where she managed recruitment, onboarding, and compliance, contributing to a positive workplace environment. Additionally, Bianca’s ability to utilize CRM tools was demonstrated in her role as a Customer Service Representative, where she utilized GDS tools to manage travel bookings efficiently. Throughout her career, Bianca has consistently delivered excellent customer experiences in fast-paced and remote environments.