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Bianca N. — Senior Executive Virtual Assistant from South Africa

Bianca N.

Senior Executive Virtual Assistant

South Africa 6+ years
Open to offersNew to Platform
Languages
English
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About

Bianca N., a seasoned Executive Virtual Assistant from South Africa, offers over a decade of diverse experience in supporting executives and operations remotely across various industries. Renowned for her precision and reliability, she excels in tasks such as calendar and inbox management, multi-time-zone scheduling, document handling, and cross-functional communication. Bianca is proficient in tools like Microsoft Office, Google Workspace, Zoom, and Zoho. Her role at Helping Hands Safehouse involved comprehensive administrative services, including board meeting coordination and financial reconciliations, ensuring seamless operations for nonprofit teams. Previously, at Inkulo IT Services, she streamlined digital filing and enhanced client interaction processes. Additionally, her tenure at Last Mile Technologies demonstrated her capability in project management and client communication, ensuring timely technical service delivery. Bianca holds various certifications, affirming her competence in the virtual assistant and administrative domains.

Experience

  • Virtual Assistant

    Helping Hands Safehouse · 2021 — 2026
    Provided comprehensive executive and administrative support, overseeing calendars, communications, meetings, and operational tasks for the nonprofit team. Scheduled meetings and events while ensuring conflict-free calendars across time zones. Created board meeting packs, minutes, research summaries, and compliance records, maintaining consistent formatting and version control. Handled invoice processing and petty cash records, performing monthly reconciliations with accuracy. Managed records for beneficiaries, employees, and volunteers, enforcing strict data-handling protocols.

  • Administrative Assistant

    Inkulo IT Services · 2016 — 2016
    Established a digital filing system, leading to improved document retrieval efficiency through standardized folder structures. Addressed front-office administration and client inquiries, ensuring professional and timely responses by managing phone, email, and in-person requests. Handled invoice processing, purchase orders, and supplier statements, actively following up on outstanding balances to reduce overdue payments.

  • Installations Coordinator

    Last Mile Technologies · 2013 — 2015
    Oversaw client requests and installation bookings for MTN, coordinating job assignments for field technicians while managing schedules based on location and availability. Served as the communication point between field technicians, clients, and back-office staff, updating internal tracking systems in real-time to resolve scheduling conflicts. Led a team of technicians and supervised installation projects, including coordinating accommodations for field staff on assignments. Entered completed jobs into the internal portal for invoicing and generated monthly reports for management visibility. Processed client quotations, maintaining adequate stock to ensure smooth service delivery.