Bianca B.

Engage with clients through email and telephone to discuss account matters and documentation requirements. Ensure that client records are maintained accurately, updating databases and filing supporting documentation correctly. Execute data capture and information verification to confirm the accuracy of records and submissions. Monitor deadlines and follow up with clients to facilitate timely task completion. Provide day-to-day administrative assistance related to accounts. Manage digital documentation using cloud-based systems and internal databases. Prepare, review, and submit tax returns along with supporting documents. Handle client profile registrations, deregistrations, and amendments. Utilize Microsoft Excel to organize and review client information and data. Collaborate with SARS and external parties to address administrative and compliance issues. Coordinate customs registrations and related processes.

Deliver extensive financial and administrative support in a regulated financial services setting. Manage the Director's calendar, schedule appointments, and coordinate client consultations. Handle four high-volume company email inboxes to ensure effective communication and prompt responses. Address client inquiries and follow up on outstanding issues. Organize and maintain confidential client records in both digital and physical formats. Train and oversee a junior administrator to ensure consistency in administrative tasks. Manage multiple deadlines for a large client portfolio effectively. Process invoices, payments, and deposits using Sage Pastel. Maintain accurate financial records and assist with everyday financial operations. Oversee petty cash and client cash payments with responsibility. Communicate with government departments and regulatory bodies on behalf of clients. Prepare and file statutory documents to uphold client compliance. Manage administrative tasks related to SARS, CIPC, UIF, and the Compensation Fund. Execute general administrative duties and provide ad hoc support as needed.

Designed and delivered structured Mathematics lessons for students in Grades 8 to 12. Adjusted teaching techniques to match the individual learning needs of students. Fostered strong communication and problem-solving abilities through personalized academic support.

Organized events and managed catering logistics effectively. Supervised children during events, ensuring the smooth execution of activities. Developed robust organizational and interpersonal skills in a dynamic environment.