Bianca E.
Junior Administrative Assistant
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About
Bianca E. is a dependable and detail-oriented Administrative Assistant with extensive experience in managing office administration, data capturing, invoicing, stock and dispatch control, diary and meeting coordination, and front-of-house customer service. Based in West Rand, Gauteng, she possesses a solid track record of efficiently handling multiple business systems such as SAP, SAGE, Acumatica and IQ. Bianca's expertise extends to handling reception duties, correspondence, filing, minute-taking, and customer liaison within fast-paced environments. At SafetyGrip, she is responsible for updating data systems, preparing and tracking invoices, and serving as the first point of contact. Previously at Bwireless Energy Systems and Evolution Vape, she played a crucial role in managing filing systems, reception areas, and sales targets. Her early grounding spans roles in retail environments, such as Tech Bikes and Euncin Electrics, where she honed skills in reception management, cashier duties, and stock management.
Experience
Administrative Assistant & Enquiries Clerk
SafetyGrip · 2024 — PresentCaptures and updates data systems and information sheets accurately on a daily basis to ensure records are current and audit-ready. Prepares, administers, and tracks invoices, sales orders, and quotations for the department while coordinating with the sales team for accuracy. Organizes daily filing, invoices, and sales order records efficiently. Serves as the first point of contact for telephone and in-person queries, assisting walk-in customers in a professional manner. Prints invoices and prepares Proof of Delivery (POD) documentation on request, resolving any delivery queries promptly. Utilizes Microsoft Excel and Outlook daily to manage correspondence, records, and reporting.Administrative Assistant
Bwireless Energy System · 2023 — 2024Oversaw the complete filing system and scheduled meetings, preparing reports for management. Took minutes during meetings and drafted memorandums and agendas prior to scheduled sessions. Managed the reception area by welcoming visitors and handling shipping notes and related correspondence. Fulfilled the role of Dispatch Manager, responsible for stock control, stock-taking, and processing incoming stock accurately and timely. Updated the back-end of the company's website using WordPress.Sales Consultant
Evolution Vape · 2022 — 2023Handled reception duties and cashier functions while performing regular stock-taking to maintain store operations smoothly. Achieved sales targets consistently, providing attentive customer liaison, packing orders, and coordinating stock ordering efficiently.Receptionist / Office Assistant
Euncin Electrics · 2020 — 2020Managed front-of-house reception along with filing, cashier duties, and daily stock management. Processed job cards, handled bookings and invoicing, while maintaining accurate customer liaison and data entry. Role concluded due to company closure.Hairdresser / Receptionist
Hair Studio · 2019 — 2020Combined receptionist and customer liaison responsibilities with stock management, bookings, and cashier tasks. Balanced administrative duties alongside providing hairdressing services, fostering strong client relationships. Transitioned for better career opportunities.Reception & Office Assistant
Tech Bikes · 2018 — 2019Managed customer liaison, reception duties, bookings, cashier responsibilities, and data capturing. Established foundational skills in office administration and customer service within a fast-paced retail setting. Role ended due to company closure in May 2019.
Skills & Expertise
Education
- Trade Test / Red Seal Certificate — HairdressingFace to Face Hair and Beauty · 2016 — 2018
- Grade 12 (National Senior Certificate)Hoërskool Monument · 2011 — 2015
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