Bianca V.
Executive Virtual Assistant
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About
Hi! I'm Bianca, an Executive Virtual Assistant with over 8 years of experience in executive support, administrative operations, and customer service.
I specialize in email and inbox management, calendar management, meeting scheduling, travel coordination, project support, research, SOP documentation, and client communication. I've worked directly with U.S.-based executives, helping them stay organized, manage priorities, and improve daily operations.
I'm highly organized, proactive, detail-oriented, and committed to delivering quality work while maintaining professionalism and confidentiality. I learn quickly, communicate effectively, and thrive in fast-paced environments.
I'm excited to help busy entrepreneurs and executives save time, stay organized, and focus on growing their business.
Why hire me
I believe in being more than just an assistant—I aim to be someone my clients can rely on. I take initiative, solve problems before they become bigger issues, and pay close attention to the details that keep a business running smoothly. I'm a fast learner who adapts quickly to new systems and workflows, communicates professionally, and works well with minimal supervision. I value accountability, meeting deadlines, and producing quality work consistently. My goal is to make my client's day easier by being dependable, organized, and always ready to help wherever I'm needed.
Experience
Executive Virtual Assistant
Direct Client (U.S.-Based Executive) · 2024 — 2026Organized high-volume executive inboxes, prioritizing urgent emails and drafting professional responses. Maintained complex calendars, scheduled meetings across different time zones, and resolved conflicts. Coordinated travel arrangements, including accommodations and itineraries, while tracking expenses. Prepared meeting agendas, presentation materials, reports, and notes. Conducted online research to support executive decision-making and managed projects using productivity tools, serving as the main contact for clients, vendors, and internal teams.Executive Virtual Assistant
Direct Client (U.S.-Based Executive) · 2022 — 2024Delivered executive and administrative support in dynamic virtual settings. Managed task prioritization, calendars, inboxes, and appointments to enhance executive productivity. Handled confidential client communications with care and professionalism. Assisted in project coordination and research, including the documentation of standard operating procedures and optimization of workflows, collaborating to streamline operations.Mentor / Technical Support Advisor
Concentrix · 2021 — 2022Provided mentorship and coaching to advisors aimed at boosting quality, productivity, and customer satisfaction. Conducted performance evaluations and one-on-one coaching sessions to help achieve key performance indicators. Assisted with escalations and the resolution of complex customer issues.Media Review Analyst
Accenture · 2019 — 2021Reviewed and analyzed digital content for adherence to policy regulations. Maintained accuracy while managing high-volume content moderation tasks. Collaborated with teams to uphold quality and compliance standards.Service Billing Administrator
Insight · 2018 — 2019Processed invoices and ensured accurate billing records were maintained. Updated CRM systems to uphold data integrity while coordinating with internal departments to address billing issues.Data Governance Associate
Insight · 2017 — 2018Ensured the accuracy of master data within SAP systems, processed customer orders, and rectified data discrepancies. Complied with the company's data governance standards.
Skills & Expertise
Education
- Bachelor of Secondary EducationPolytechnic University of the Philippines · — — 2017