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Bilal S. from Pakistan

Bilal S.

Pakistan 3-6 years
Open to offersNew to Platform
Languages
EnglishUrdu
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About

Bilal S. is a motivated Accounting and Finance graduate with a notable capacity for excelling in human resource management and business administration. He completed his BS in Commerce at Abdul Wali Khan University, where he gained a robust foundation in financial accounting, corporate finance, and organizational management. Additionally, he holds a Diploma in Information Technology from KPBTE Peshawar, equipping him with essential IT skills. Bilal's professional journey includes his role as a Customer Service Representative at Zong Cmpak Ltd in Islamabad, where he efficiently handled customer inquiries, managed CRM records, and maintained service excellence. His proficiency in Microsoft Office, particularly in Microsoft Excel, enhances his analytical capabilities, making him an asset to any business environment. Fluent in both English and Urdu, Bilal is well-prepared to leverage his technical and administrative skills in diverse professional settings.

Experience

  • Customer service representative

    Zong Cmpak Ltd - Pakistan · 2022 — Present
    Managed customer inquiries and complaints, ensured customer satisfaction, provided accurate information, and kept records in CRM systems while striving to meet performance targets.

Skills & Expertise

Education

  • Bachelor of Science in Commerce
    Abdul Wali Khan University Mardan · 2019 — 2022
  • Diploma in Information Technology
    KPBTE Peshawar · 2017 — 2018

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