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Blessing N. — Mid-Level Virtual Administrative Assistant from Nigeria

Blessing N.

Mid-Level Virtual Administrative Assistant

Nigeria 2-3 years 1000 - 1200 USD per month
Open to offersNew to Platform
Languages
English
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About

Blessing N. is a proficient Virtual Administrative Assistant with expertise in providing executive support across various industries, including agriculture and customer service. At Heller Green Farm, she efficiently managed the CEO's calendar and correspondence while handling confidential information with utmost discretion. Her responsibilities included preparing essential business documents, supporting sales operations, and maintaining accurate CRM records. Blessing excels in using Microsoft Office and Google Workspace tools to enhance organizational efficiency. Her role in customer service at Karflex Fisheries involved responding promptly to client inquiries and processing orders, consistently achieving performance KPIs. She is highly skilled in utilizing Trello, Slack, Zoom, and Google Meet for seamless communication and coordination in remote work settings. An alumna of NIIT Lagos, she holds certifications in Information Technology and Virtual Assistant Training, enhancing her capabilities in administrative and technological domains.

Experience

  • Executive Assistant (Remote)

    Heller Green Farm · 2023 — 2026
    Delivered administrative assistance to the CEO by overseeing calendars, managing correspondence, and prioritizing daily tasks for smooth operations in a distributed environment. Acted as the primary liaison between the CEO, clients, and internal teams while handling confidential data discreetly. Compiled reports, memos, presentations, and business documents directly supporting executive decision-making. Assisted sales operations and ensured the accuracy of CRM records. Maintained digital files and spreadsheets with an emphasis on precision. Engaged in bookkeeping activities, including tracking invoices and expenses, along with conducting reconciliations. Coordinated virtual meetings comprehensively, preparing agendas and managing follow-ups. Conducted research online to aid in business decisions and ongoing projects.
  • Customer Service & Sales Support

    Karflex Fisheries · 2020 — 2023
    Addressed client inquiries through emails, calls, and live chat, ensuring high levels of customer satisfaction. Assisted sales representatives by managing excess leads and conducting timely follow-ups with prospects. Monitored client engagement and activities closely. Regularly met and surpassed team performance KPIs. Managed e-commerce order processing and tracked deliveries for timely fulfillment. Designed surveys for customer feedback, gathered responses, and analyzed results to enhance service quality.

Skills & Expertise

Education

  • Virtual Assistant Training
    247 Innovative Technology · — — 2024
  • Information Technology
    NIIT Lagos · — — 2019

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