10 viewsTalent
Blessing O. — Junior Customer Support and Virtual Assistant from Nigeria

Blessing O.

Junior Customer Support and Virtual Assistant

Nigeria 1-2 years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

Portfolios

1 items
Sign in as an employer to view portfolio files

About

Blessing O. is a highly motivated professional specializing in Customer Support and Virtual Assistance. With proven expertise in client communication, she has effectively managed client calendars and scheduled appointments through Google Workspace, enhancing workflow efficiency. Her ability to handle data entry and conduct online research underscores a commitment to supporting administrative tasks. At the Digital Witch Support Academy, she provided professional customer support via email and chat, ensuring high satisfaction levels, while her role at Emmanuel Limited Company involved assisting customers with account funding and handling disputes. Blessing is proficient in tools like HubSpot, Zendesk, and Trello, vital for supporting remote teams in achieving operational goals. Holding a Bachelor of Science in Genetics and Biotechnology from the University of Calabar, she is also certified in Virtual Assistance and Customer Support, further highlighting her dedicated professional journey.

Experience

  • Customer Support Agent

    Digital Witch Support Academy · 2024 — 2025
    Delivered professional customer support through email and chat, addressing client inquiries to ensure high satisfaction. Coordinated client calendars, scheduled appointments, and managed meetings utilizing Google Workspace. Conducted data entry and performed online research to assist with client projects and administrative duties. Engaged in cold calling and lead generation to facilitate sales and appointment-setting efforts.
  • Customer Service & Sales Representative

    Emmanuel Limited Company · 2019 — 2022
    Addressed customer complaints and disputes in a professional manner. Assisted customers with account funding and processed payments. Enhanced product visibility for customers and maintained daily sales records to track performance.

Skills & Expertise

Education

  • Bachelor of science in Genetics and Biotechnology
    University of Calabar · 2017 — 2023

Interested in this professional?

Sign in as an employer to save this profile or invite Blessing O. to a job.

Sign in as an employer