Bobby M.
Senior Account Manager
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About
Bobby M. J. is a seasoned professional from Cebu City, Philippines, possessing over 20 years of comprehensive experience in sales, administrative support, and client management. He currently serves as a Senior Territory Account Manager at Infinitecare Technology Solutions Inc., where he expertly manages key accounts across Visayas, Luzon, and Mindanao. His role involves acting as the primary liaison between clients and internal teams, executing account strategies to enhance revenue and customer satisfaction, and leading critical negotiations and upselling efforts. Previously, as a Business Development Manager at Plexus System Inc., Bobby drove enterprise opportunities and end-user account enhancements. He also made significant contributions as a Channel Sales Manager with Synetcom Philippines Inc., where he expanded channel networks and maximized conversion opportunities. His academic background includes a Bachelor of Science in Industrial Engineering from Cebu Institute of Technology – University. Client & Vendor Communication, CRM & Database Management, and Project & Task Coordination are among his key proficiencies, coupled with his adept use of MS Office and Google Workspace.
Experience
Senior Territory Account Manager III
Infinitecare Technology Solutions Inc. · 2024 — PresentManage key and strategic accounts in the Visayas while also engaging with clients in Luzon and Mindanao. Act as the primary liaison between clients and various teams including sales, technical, finance, and operations. Develop account strategies aimed at revenue maximization and customer satisfaction, while identifying upselling and cross-selling opportunities. Lead negotiations related to contracts, renewals, and pricing discussions. Ensure delivery of solutions in accordance with established SLAs. Monitor account performance as well as billing and collections. Prepare proposals, presentations, and business reviews. Handle client escalations professionally to maintain long-term relationships. Provide management with market intelligence and competitor insights, prepare bid documents, and represent the company in bidding activities. Deliver daily administrative support to operations and management teams and facilitate communication between clients and internal groups.Business Development Manager
Plexus System Inc. · 2024 — 2024Focus on direct end-user accounts and enterprise opportunities. Lead business development initiatives with an emphasis on solution selling, managing the complete sales cycle from prospecting to deal closure.Channel Sales Manager – Cebu
Synetcom Philippines Inc. · 2023 — 2024Manage and develop channel partners throughout Cebu. Recruit new ICT-focused channel partners while also identifying direct end-user opportunities. Conduct field visits and project opportunity identification as well as deliver product presentations and facilitate Proof of Concept (POC) requests. Monitor sales pipelines to ensure progress towards PO conversion and report directly to the VISMIN Sales Operations Head.Account Manager
Converge ICT Solutions Inc. · 2015 — 2018Act as the main contact for corporate and residential clients, handling inquiries and aftersales concerns. Process documentation and manage records to ensure updates on requests and schedules are timely. Prepare reports while monitoring accounts and collaborating with internal departments to resolve client issues. Maintain CRM records and conduct follow-ups to secure client satisfaction.Account Manager – Cebu, Bohol & Negros
Digitel Mobile Philippines Inc. (Sun Cellular) · 2011 — 2015Manage client accounts and documentation, ensuring accuracy in records. Perform administrative tasks such as preparing proposals, updating accounts, and handling contract renewals. Coordinate with internal teams to support service requests and product delivery while overseeing timely reporting of account status.Channel Sales Officer
Alianza Grande Technologia · 2010 — 2011Territory Manager
Pepsi Cola Products Philippines Inc. · 2008 — 2010Sales Engineer
Tritronics Technology Phils. Inc. · 2006 — 2008
Skills & Expertise
Education
- Bachelor of Science in Industrial EngineeringCebu Institute of Technology – University · — — 2005