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Boitshepo M. — Unemployment from South Africa

Boitshepo M.

Unemployment

South Africa No experience yet
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Languages
English
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About

I am a proactive professional with an Advanced Diploma in Business Administration and a strong background in fast-paced administrative and customer support. In my previous role at Fortitude Financial Solutions, I was known for my 100% accuracy rate and my ability to handle a high volume of inquiries without ever losing my friendly, professional tone. I’m naturally a fast-thinker and very comfortable in digital spaces like WhatsApp. What excites me about this role at TAILOREDC is the opportunity to combine my organizational skills with my interest in fashion to drive real sales growth. I understand that this isn’t just a support role—it’s a sales role—and I’m eager to use my proactive follow-up skills to help you scale from €10K to €15K+. Plus, I am fully available and energized for the 5 PM – 11 PM Irish shift, which is when I know the real magic happens for your brand.

Experience

  • Administrative and Client Support

    Fortitude Financial Solutions · 2023 — 2025
    In my role at Fortitude Financial Solutions, I managed high-volume inquiries and end-to-end processing of financial claims, where I consistently maintained a 100% accuracy rate and zero-error quality standard in a fast-paced environment. I was responsible for driving revenue flow through proactive stakeholder follow-ups and the precision-based recording of client data, ensuring 100% data integrity across all digital systems. By streamlining inquiry handling and prioritizing urgent tasks, I successfully met strict daily deadlines and was recognized for a 100% reliability and punctuality record. My experience in maintaining a professional yet friendly tone under pressure allowed me to resolve complex queries

Skills & Expertise

Education

  • Advanced Diploma in Business Administration
    Tshwane University of Technology · 2024 — 2024
  • Diploma in Administrative Management
    Tshwane University of Technology · 2020 — 2023
  • Matric
    Mabake Secondary School · 2019 — 2019

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