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Boitshoko M. — Junior Administrative and Educational Support Specialist from South Africa

Boitshoko M.

Junior Administrative and Educational Support Specialist

South Africa 1-2 years
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Languages
English
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About

Boitshoko M., a well-rounded professional based in Cape Town, South Africa, holds a Bachelor of Arts in Government Administration and Management from the University of South Africa (UNISA). With a strong foundation in Public Administration, Boitshoko is skilled in programme support and office administration, alongside a special focus on Early Childhood Development. Her career path includes a role as a TEFL-certified English teacher, where she provided online English instruction to European learners, focusing on personalized lesson planning and assessment. As an Administrative Clerk at Kgatelopele ECD, she managed critical tasks such as records management and compliance with Department of Social Development requirements. Her responsibilities in these varied roles demonstrate a proficiency in stakeholder engagement and effective communication. Boitshoko's extensive experience is underscored by her commitment to education, community development, and public service, working collaboratively with colleagues and stakeholders for improved academic and organizational outcomes. Fluent in multiple languages, including English, isiXhosa, Afrikaans, and others, she adeptly navigates diverse cultural contexts.

Experience

  • Online English Tutor

    International Education Company · 2025 — 2026
    Provided individualized English language instruction to European learners via an online education platform while designing personalized lesson plans to meet specific goals and learning styles. Instructed on grammar, vocabulary, reading comprehension, and business communication. Created engaging virtual learning environments that fostered confidence and participation, assessing performance and offering constructive feedback.
  • Early Childhood Teacher

    Step Ahead EduCare · 2023 — 2025
    Developed and executed learning programmes tailored to support children's holistic development in cognitive, emotional, language, physical, and social areas. Established a safe and stimulating classroom atmosphere that encouraged creativity and curiosity. Maintained developmental records, collaborating with parents and caregivers to enhance children's learning and wellbeing. Assisted in curriculum planning and classroom organization while addressing health and safety compliance.
  • Administrative Clerk

    Kgatelopele ECD · 2021 — 2023
    Oversaw the administrative processes of learner admissions, enrolment, and attendance, ensuring comprehensive record-keeping. Handled sensitive information related to learners, parents, and staff in compliance with relevant regulations. Supported daily operations through the preparation of invoices, reports, and correspondence, while maintaining organizational filing systems and coordinating general office tasks.
  • Customer Service Representative

    iContact BPO · 2021 — 2021
    Provided comprehensive customer service through both inbound and outbound communication channels, addressing inquiries efficiently. Managed customer records meticulously and conveyed product information clearly, contributing to overall customer satisfaction within a target-driven environment.
  • Education Assistant

    Department of Education · 2020 — 2021
    Supported teachers in lesson preparation and classroom management while offering academic assistance to individual and small groups of learners. Promoted literacy through various activities and helped with administrative duties during educational and extracurricular activities while observing health protocols.

Skills & Expertise

Education

  • Bachelor of Arts in Government Administration and Management
    University of South Africa (UNISA) · — — 2025
  • National Certificate N5: Early Childhood Development
    False Bay Tvet College · 2023 — 2023

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