Bonevie T.
Junior Healthcare Administrative Coordinator
Open to offersNew to PlatformAbout
Bonevie T. is a healthcare and administrative professional with a Bachelor of Science in Nursing and hands-on experience supporting home care operations. As a Medical Marketing Assistant, she managed patient intake, coordinated referrals with clinical teams, and facilitated healthcare outreach to hospitals, clinics, and primary care providers. Her responsibilities included promoting home care services, ensuring HIPAA compliance, and maintaining accurate patient and referral data. Previously, Bonevie worked as an appointment setter and cold caller, utilizing consultative communication to qualify leads, schedule appointments, and manage CRM systems such as GoHighLevel, HubSpot, Salesforce, and ZoHo. She has also delivered structured ESL instruction and handled high-volume client communication as a customer service representative, demonstrating her adaptability in fast-paced healthcare, education, and customer support domains.
Experience
Medical Marketing Assistant
Company not specified · 2025 — 2025Conducted intake calls to patients, confirming their information, evaluating care requirements, and facilitating referrals with clinical teams. Engaged in outreach with hospitals, clinics, and primary care providers to enhance referral opportunities. Marketed home care services through strategic outreach and follow-up. Monitored referral data and activity to support growth. Ensured accurate documentation of patient and referral information in compliance with HIPAA regulations.Appointment Setter / Cold Caller
Company not specified · 2021 — 2025Executed high-volume outbound calls aimed at qualifying leads and arranging appointments with key decision-makers. Employed consultative communication approaches to collect pertinent information and address objections effectively. Kept precise records in CRM systems, including call notes and follow-up timelines. Achieved goals for productivity and call volume. Contributed to improving lead conversion through onboarding and follow-up processes.English Secondary Language Tutor
Company not specified · 2016 — 2021Provided structured instruction in ESL with an emphasis on conversational fluency, grammar, and pronunciation. Assessed student performance, making necessary adjustments to teaching methods to enhance learning outcomes. Offered constructive feedback to foster confidence and communication abilities. Organized lesson plans and maintained progress documentation systematically.Customer Service Representative
Company not specified · 2015 — 2016Managed both inbound and outbound customer inquiries with a focus on professionalism and empathy. Addressed customer concerns efficiently while following company policies and service standards. Recorded customer interactions accurately in internal systems. Worked collaboratively with team members to meet established performance and quality standards.
Skills & Expertise
Education
- Bachelor of Science in Nursing (BSN)Lourdes College
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