Bontle M.

Bontle M. is a highly motivated Business Information Technology graduate from the University of Johannesburg, with a comprehensive skill set in business analysis, customer support, billing, and technical troubleshooting. Her practical experience includes leading a university software development project, where she excelled in managing timelines and coordinating deliverables. Professionally, she served as a Live Chat Support Agent at Afrizan People Intelligence, focusing on efficiently addressing customer queries and managing technical issues, contributing to high customer satisfaction levels. Additionally, Bontle has engaged in various freelance roles such as sales representation and exam marking, where she honed her skills in communication and customer service. She is proficient in essential programming languages like C#, Python, HTML, and CSS, and has demonstrated leadership and project management capabilities throughout her academic and professional journey. Fluent in English and isiZulu, with conversational skills in Sesotho, Bontle is eager to apply her technological and strategic business insights to innovative projects.