Bree R.
Mid-Level Customer Service Representative
Open to offersNew to PlatformAbout
Brenda R. is an experienced Appointment Setter and Customer Care Representative based in Naga City, Camarines Sur, with a professional history spanning the telecommunications and business process outsourcing sectors. She has held key roles at Quantrics Enterprise Inc., Oakmont Investment Inc., and Concentrix, specializing in appointment setting, customer service, and administrative assistance. Brenda R.'s responsibilities have encompassed product listing, market research, lead generation, report compilation, and extensive work in data entry and online research. Skilled in platforms such as Canva and Google Workplace, she has supported both virtual administration and core customer interactions. Brenda R. holds a Bachelor of Business Management from Ateneo de Naga University.
Experience
Appointment Setter
Quantrics Enterprise Inc. · 2020 — 2025Engaged in appointment setting and telemarketing activities.Customer Care Representative
Quantrics Enterprise Inc. · 2018 — 2020Delivered customer service support and managed inquiries efficiently.Virtual Assistant
Oakmont Investment Inc. · 2016 — 2018Performed a variety of administrative tasks including market research and lead generation.Customer Service Representative
CONCENTRIX · 2015 — 2016Provided assistance and resolved customer issues in a service-oriented setting.
Skills & Expertise
Education
- Bachelor of Business ManagementAteneo de Naga University · 2002 — 2004
- Secondary EducationNaga Hope Christian School · 1999 — 2002
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