Brenda B.
Mid-Level Administrative Assistant
Open to offersNew to PlatformAbout
Brenda B. is an experienced professional with a background in administrative support, writing, and customer service across diverse industries including biotechnology, telecommunications, retail, and media. As a Writer at DSBJ Ltd in Poland, Brenda developed content for articles, blog posts, and social media while conducting topic research and collaborating on content strategies. In her role as Executive Assistant to the CEO at Exon Genetic and Biotechnology, she managed appointments, legal documents, company events, and logistics, and provided direct support to executives. Brenda previously worked as a Customer Sales Representative at Airtel Uganda where she focused on educating customers, managing accounts, resolving issues, and maintaining databases. Her earlier experience as a Cashier Assistant at Game Concepts Company included cash handling, addressing customer concerns, and overseeing transactions. Brenda's professional scope consistently utilizes accounting, financial management, bookkeeping, and Microsoft Office in business operations.
Experience
Writer
DSBJ Ltd · 2023 — 2024Produced a range of content such as articles, blog posts, and social media posts by conducting research on diverse subjects to ensure accuracy and relevance, working collaboratively with team members to generate ideas and formulate content strategies.EXECUTIVE ASSISTANT TO THE CEO
EXON GENETIC AND BIOTECHNOLOGY · 2022 — 2023Coordinated appointments for the CEO, directors, and general manager and oversaw company legal documents. Provided advice to directors, supervised employees, and organized company events, employee leave, and official functions. Managed administrative duties including maintaining daily calendars, processing payments, drafting business documents, bookkeeping, and document organization. Represented the company at events, handled bid documents, managed logistics, packages, and deliveries, maintained office supply inventory, served as a contact point for staff and external parties, arranged executive travel and hotel bookings, participated in company decisions, and performed public relations activities.CUSTOMER SALES REPRESENTATIVE
AIRTEL UGANDA · 2018 — 2021Informed customers about promotions, sales policies, and solutions for company products, while handling a high volume of daily customer interactions with a focus on satisfaction. Initiated contact with potential customers, managed customer account records and databases, emphasized product specifications, resolved complaints through negotiation, confirmed delivery schedules, and addressed inquiries regarding service following sales. Responsible for cash handling.CASHIER ASSISTANT
GAME CONCEPTS COMPANY · 2016 — 2018Answered customer inquiries related to store policies and addressed concerns, facilitated purchases and reward program enrollment, and supported customers in locating products. Collaborated with the shift manager to resolve store-level issues and operated the cash register for transaction processing.
Skills & Expertise
Education
- Diploma, JournalismBuganda Royal Institute of Technical Studies, Mengo · — — 2015
- Uganda Advanced Certificate of EducationBweranyangi Girls S.S. Secondary · — — 2013
- Uganda Certificate of EducationNtanda College School, Butambala · — — 2011
Photos
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