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Brenda J. — Junior Administrative Assistant from Venezuela

Brenda J.

Junior Administrative Assistant

Venezuela No experience yet
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Languages
SpanishEnglish
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About

Brenda J. is an accomplished student in Business Administration currently attending Instituto Universitario Jesús Obrero, where she is pursuing her TSU and is in her fifth semester. With experience as an Administrative Assistant, she excels in organizing, scanning, and archiving employee records, alongside issuing payment receipts and managing medical evaluations and legal document requests. At the Instituto Nacional de Deporte, she serves as an Contributor Assistance Analyst, responsible for contributor support and payment certification issuance. Her previous tenure includes roles as a Customer Assistance Analyst and cashier at major financial institutions, such as Vepagos and Banco Nacional de Crédito. Her prominent skills include managing financial transactions, technical support, and customer service. Brenda's technical capabilities are enhanced through proficiency in Office tools, Photoshop, Profit Plus, and Canva.

Experience

  • Taxpayer Service Analyst

    Instituto Nacional de Deporte · 2022 — 2024
    Provided assistance to taxpayers and recorded their contributions. Issued and sent payment certificates to taxpayers.
  • Customer Service Analyst / Cashier

    Banco Nacional de Crédito · 2019 — 2020
    Delivered personalized telephone support to customers and provided basic technical assistance while maintaining daily call reports. Informed customers about promotions at sales points and made collection calls regarding equipment, commissions, and equipment deliveries. Managed cash transactions, reconciled cash registers, handled checkbooks, and processed tax payments.
  • Administrative Assistant

    Vinsa Grupo Amarante
    Organized, scanned, and archived employee files. Issued payment receipts for staff and recorded appointments, tracking payment proformas and medical evaluations. Requested criminal background checks for prospective hires and provided support for internal personnel.
  • Academic Preparer

    Company not specified
    Facilitated learning processes for groups of over 20 students each semester, focusing on fundamental topics such as business philosophy, organizational structures, inventory, legal foundations, PESTEL and SWOT analysis, and objectives based on the SMART methodology.

Skills & Expertise

Education

  • Bachelor
    U.E.P. ROBERT KOCH · — — 2018
  • TSU in Business Administration
    Instituto universitario Jesús obrero

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