Brodsan D.
Mid-Level Real Estate Virtual Assistant
Open to offersNew to PlatformAbout
Brodsan Dave A. is an experienced professional in property management, administration, and technical support within the real estate and business process outsourcing industries. As an Admin Assistant / Property Manager at Rocketstation, he was responsible for preparing documentation such as timesheets and invoices, processing payroll, performing bookkeeping, conducting financial audits, managing property collections, and coordinating work orders for rentals. Brodsan Dave also has experience as a Real Estate Virtual Assistant at Start Virtual, where he handled lead management, inbound customer inquiries, database organization, and cold calling for property transactions. His early roles at VXI Global Solutions, Alorica, and Sutherland Global Services included technical support and customer account management, involving troubleshooting, system setup, and customer engagement. He is skilled in tools such as Google Workspace, QuickBooks, Hubspot, and Canva, with additional experience in content writing and social media management.
Experience
Admin Assistant / Property Manager
Rocketstation · 2021 — 2025Generated timesheets, invoices, and timecards for daily events. Processed payroll and managed accounts receivable/accounts payable. Assisted clients with social media posts and conducted graphic editing using Canva, while also creating website content. Reviewed and audited annual, monthly, and quarterly financial reports. Organized client meetings and events using Google Calendar, while overseeing property collection and work orders. Conducted skip tracing and managed lead sourcing. Handled inquiries and coordinated transactions via phone and email, along with managing property inspections and rental audits. Evaluated property conditions including grass and lawn status, processed rent collections and work orders, reached out to potential sellers and buyers, maintained databases, and organized files. Generated and assigned work orders to vendors and service providers, and received maintenance requests from property management.Real Estate Virtual Assistant
Start Virtual · 2020 — 2021Imported and exported leads and relevant information. Responded to inbound calls from inquiries of sellers or buyers, and initiated calls to prospective clients. Maintained an organized database and managed files.Technical Support Specialist
Sutherland Global Services · 2020 — 2020Conducted thorough troubleshooting of telecommunications systems and developed solutions based on findings. Delivered training on features and functionality of new systems to customers and employees.Technical Support Specialist
Alorica · 2018 — 2019Engaged with customers through targeted inquiry to troubleshoot and identify solutions. Served as the primary contact for escalated issues from first-line engineers. Analyzed existing processes for improvement and set up client applications, including anti-virus software and Microsoft Office. Diagnosed and resolved system faults while enhancing customer satisfaction through exemplary service.Customer Account Associate
VXI Global Solutions · 2016 — 2018Supported customers in making informed purchasing decisions by understanding their needs and utilizing product knowledge to provide suitable recommendations. Fostered strong customer relationships through professional and courteous communication.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyUniversity of Mindanao · 2016 — 2017
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