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Bryan C. — Mid-Level Customer Service Representative from Philippines

Bryan C.

Mid-Level Customer Service Representative

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Bryan R. is an accomplished Customer Service Representative with a diverse background across multiple industries, including insurance, retail, healthcare, and sales. Starting his career as an elementary teacher at Holy Rosary College Foundation, Bryan transitioned into customer service with positions at renowned companies such as Concentrix Philippines, IQOR Fairview, Optum Global Solutions, and 24/7 ai. His expertise lies in effectively managing customer interactions, resolving issues, and delivering quality service, supported by his strong Microsoft Word and Microsoft Excel skills. Bryan holds a Bachelor of Secondary Education Major in English from Holy Rosary College Foundation. His professional journey is characterized by his ability to adapt to challenging environments while consistently meeting the needs of clients and customers. Bryan is proficient in English communication, both understanding and articulating complex information, which has enhanced his ability to provide exceptional customer service. He is based in Caloocan City, Philippines, seeking to contribute his talents to progressive organizations.

Experience

  • Customer Service Representative/Insurance Account

    Concentrix Philippines · 2024 — 2026
    Delivered customer support for insurance inquiries and issues.
  • Customer Service Representative/Retail Account

    IQOR FAIRVIEW · 2023 — 2024
    Provided assistance to customers in retail, addressing inquiries and resolving concerns.
  • Customer Service Representative/Health Care Account

    OPTUM GLOBAL SOLUTIONS (Philippines) Inc. · 2021 — 2023
    Facilitated health care-related customer service, handling inquiries and supporting patient needs.
  • Customer Service Representative/Sales Account

    24/7 ai · 2020 — Present
    Engaged with customers on sales accounts, assisting with product inquiries and orders.
  • Elementary Teacher

    HOLY ROSARY COLLEGE FOUNDATION · 2014 — 2020
    Instructed elementary students, focusing on curriculum delivery and classroom management.

Skills & Expertise

Education

  • Bachelor of Secondary Education Major in English
    Holy Rosary College Foundation · 2010 — 2014

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