Bryan D.
Mid-Level Public Service Administrative Staff
Open to offersNew to PlatformAbout
Bryan D. is an experienced database manager and data analyst with nearly five years in public service at Makati City Hall, specifically within the Makati Social Welfare Department. Having started his career managing data for the senior citizen’s benefit card program, he advanced to roles in the Knowledge Management and Program Development Sections, and most recently worked as a Social Welfare Aide from 2020 to 2024. In this capacity, Bryan developed and maintained organizational systems, analyzed information to resolve issues, implemented project management processes, and maximized customer engagement with excellent service. His responsibilities included troubleshooting system faults, collaborating with teams to meet deadlines, and supporting program development in the social welfare sector. Bryan holds a B.S. in Psychology from Centro Escolar University.
Experience
Social Welfare Aide
Makati City Hall · 2020 — 2024Identified and analyzed issues to develop solutions. Organized files to enhance efficiency and traceability. Diagnosed system faults and resolved problems. Effectively managed schedules through planning and coordination. Collaborated with team members to establish ongoing programs. Created project plans and communicated deadlines for timely completion. Fostered courteous and effective working relationships. Acquired knowledge of industry trends and process improvements. Enhanced customer satisfaction by providing exceptional service.
Skills & Expertise
Education
- B.S. PSYCHOLOGYCentro Escolar University · 2013 — 2016
- High SchoolSt. Paul College of Makati · 2009 — 2012
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