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Bryce C. — Junior Customer Service Representative from Philippines

Bryce C.

Junior Customer Service Representative

Philippines Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Bryce C. is a dedicated Customer Service Representative with six months of experience specializing in support for customers from diverse backgrounds. During this time, Bryce provided outstanding service in the financial sector, handling sensitive data for FIS financial services, and managing inquiries on the peer-to-peer payment platform, Zelle. With a foundation in Science, Technology, Engineering, and Management from the University of the Visayas, Bryce has demonstrated strong communication, problem-solving, and transaction management skills. Bryce's commitment to effective customer care has contributed significantly to customer satisfaction and loyalty. Additionally, Bryce's academic research focused on sustainable materials, showcasing an interdisciplinary approach to problem-solving.

Experience

  • Customer Service Representative

    TELEPERFORMANCE · 2024 — 2025
    Provided support for Zelle, a peer-to-peer payment platform, by assisting clients with transaction issues, account verification, dispute resolution, and fraud inquiries. Maintained accuracy and confidentiality while handling sensitive financial data. Ensured customer satisfaction and loyalty through effective communication and efficient problem-solving.

Skills & Expertise

Education

  • Specialization in Science, Technology, Engineering, and Management
    University of the Visayas (Compostela Campus) · 2024 — 2025
  • High School Diploma
    COMPOSTELAA NATIONAL HIGH SCHOOL (DAY CLASS) · 2022 — 2023
  • Elementary School Diploma
    COGON CENTRAAL ELEMENTARY SCHOOL · 2018 — 2019

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