bryle E.

Bryle Enzo D. is an operations management student and experienced Customer Service Representative with a background in business process outsourcing, digital marketing, and e-sports. At Concentrix in Mandaluyong, he resolved over 30 customer inquiries daily with a 95% first call resolution rate and coached clients, reducing repeat calls by 25%. In the apparel advertising sector with In Print We Trust, Bryle served as a lead sourcer, recruiting over 50 content creators through social media mining, portfolio assessment, and cold outreach strategies. He has applied SQL for performance analytics in the competitive gaming industry at Reckoning E-Sports and demonstrated skill in financial management and Excel as Treasurer for a university student organization, leading financial reporting and strategic decision-making for over 1,000 students. His experience also extends to social media marketing, where he drove 20% engagement growth managing a Counter-Strike parody account.