Bui D.
Junior Translator/Transcriptionist
Open to offersNew to PlatformAbout
Bùi Diệu T. is a skilled Translator/Transcriptionist with a proven background in language services, highlighted by her certifications including IELTS 7.0 and APTIS General C. Her career includes significant experience in customer service, education, and finance sectors. At Bellsystem24-Hoasao, she excelled in customer care, resolving queries for K+ satellite TV services. During her tenure at Shinhan Finance as a Credit Officer, she demonstrated expertise in sales by engaging potential clients and managing loan package promotions. Her recent role at Ho Chi Minh Customs Department focuses on managing and recovering taxpayer debts. Educationally, she is grounded with a degree in International Finance from Foreign Trade University, where she maintained a GPA of 3.2. Her fluency in English, coupled with her adeptness at using tools like Word, Excel, and PowerPoint, reflects her capability to handle diverse professional challenges efficiently.
Experience
Office Worker
Ho Chi Minh Customs department · 2024 — PresentMonitored and managed outstanding tax debts of taxpayers, classified tax debts per established regulations, issued payment reminders, enforced tax debt recovery measures, prepared periodic reports, reconciled tax data, and collaborated with relevant departments.Tester Demo
Vuihoc · 2022 — 2023Conducted entrance tests for students ranging from 5 years old to secondary school, engaged in brief exchanges with parents post-testing, and authored reports detailing student skills along with level recommendations. Contributed ideas for editing teaching materials.Customer Care Staff
Bellsystem24-Hoasao · 2022 — 2023Handled inbound customer calls, addressed inquiries, and resolved issues related to K+ satellite TV. Conducted outbound calls to promote services and facilitated surveys on service quality.Credit Officer
Shinhan Finance · 2022 — 2023Sourced and contacted clients through various channels, including Zalo, Facebook, and Google Ads, identified potential clients for loan package introductions, and responded to customer inquiries. Managed customer relationships through follow-up communication post-disbursement.Online English Tutor
Igems Education · 2021 — 2022Provided one-on-one English tutoring to elementary school students, participated in the editing of teaching materials, and created feedback comments after each lesson, including conducting assessments and writing reports following every two units.English Course Consultant
Ielts the book garden · 2021 — 2021Identified potential students, contacted and advised them regarding learning and testing schedules, assisted in the registration process post-testing, and ensured student support throughout their learning journey while collecting feedback.
Skills & Expertise
Education
- Bachelor's in International FinanceForeign Trade University · 2019 — 2023
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