Busisiwe M.
Senior Office Administrator
Open to offersNew to PlatformAbout
Busisiwe M. is a seasoned Office Administrator with over a decade of experience across the education, healthcare, and private administration sectors. She excels in managing high-volume data entry, maintaining confidential records, and coordinating schedules. Renowned for her ability to improve workflow efficiency and reduce errors, Busisiwe creates structured and supportive office environments. Her work as an Executive Assistant at House of Administration involved managing daily operations and database maintenance, while she also captured, verified, and updated sensitive data. In the educational sector, at Good Shepherd School, she coordinated office administration, maintained student records, and facilitated communication among stakeholders. Earlier in her career, Busisiwe contributed to West Coast FET College as a Data Capturer, ensuring data accuracy and providing administrative support. With strong skills in MS Word, Excel, and Outlook, she is known for her professional customer service and problem-solving capabilities.
Experience
EXECUTIVE ASSISTANT/DRIVER
House of Administration · 2023 — 2024Oversaw daily office functions, managing correspondence, filing, and database upkeep for client accounts. Ensured high accuracy in capturing, verifying, and updating sensitive data to aid decision-making and compliance. Processed insurance claims and maintained relevant policy documentation. Served as the initial contact for client inquiries, resolving issues and escalating complex cases. Conducted regular quality assurance checks to identify and rectify data discrepancies.Administrator
Good Shepherd School · 2022 — 2022Handled office administration tasks, which included coordinating staff schedules, managing correspondence, and planning event logistics. Maintained student records and academic files with a focus on confidentiality and ease of access. Facilitated communication between teachers, parents, and school management. Assisted in procuring office supplies and managing basic financial records.Data Capturer
West Coast FET College · 2013 — PresentEntered and verified student registration and academic data into the college's database. Proactively checked for errors and inconsistencies, engaging with students to rectify information. Provided reception support, managing walk-in and phone inquiries with professionalism.Admin Clerk
Albow Gardens Clinic · 2012 — 2012Managed patient files and appointment scheduling while overseeing front-desk operations in a fast-paced clinic environment. Ensured accurate record-keeping and maintained the confidentiality of patient information. Assisted medical staff with various administrative tasks to enhance patient flow and minimize wait times.
Skills & Expertise
Education
- NCV Level 4 – Office AdministrationWest Coast FET College · — — 2012
- Matric / Grade 12Mzikayise Dalasile SSS · — — 2000
Interested in this professional?
Sign in as an employer to save this profile or invite Busisiwe M. to a job.
Sign in as an employer