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Caesar A. — Mid-Level Virtual Assistant from Philippines

Caesar A.

Mid-Level Virtual Assistant

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Caesar A. is a seasoned professional adept in the realms of graphic design, video editing, and social media management. With over seven years of remote work experience as a virtual assistant, he has honed his skills in managing customer support, order inquiries, and logistics within e-commerce platforms like Amazon and Shopify, where he has increased average order values by 10%. His expertise extends to utilizing advanced tools, including GoHighLevel, ClickFunnels, and Adobe Creative Suite. Caesar effectively coordinated multimedia projects at Newsert, LLC, enhancing video content with trimming, audio synchronization, and color correction. His background in IT from the Informatics Institute complements his technical capabilities, while his contributions to Shine Armor included inventory management and promotional campaign communications. Based in Baguio City, Philippines, Caesar maintains a commitment to continuous learning and skill acquisition, further evidenced by his GoHighLevel certification.

Experience

  • Video Editor (Part Time)

    Michelle Fernandez · 2022 — 2025
    Engaged in video editing tasks, focusing on creating smooth and visually appealing video presentations.
  • Virtual Assistant | Graphic Designer (Full Time)

    Newsert, LLC · 2020 — 2022
    Edited videos by trimming, cutting, and arranging footage to create engaging content. Conducted audio editing by syncing audio, adjusting levels, and incorporating sound effects. Performed color correction to ensure consistency and style. Added graphics and animations, including text and captions, while optimizing video content for various platforms such as YouTube and Instagram.
  • Customer Service Associate | Virtual Assistant (Full Time)

    Shine Armor · 2018 — 2020
    Managed customer support for orders and product inquiries on Amazon and Shopify. Handled account, payment, and order issues while ensuring accurate customer information. Provided assistance with returns, exchanges, and warranty claims, while upselling products to increase average order value. Used Gorgias for tracking customer interactions and enhancing response times, along with live chat support that contributed to improving conversion rates.

Skills & Expertise

Education

  • BS IN INFORMATION TECHNOLOGY
    Informatics Institute · 2012 — 2014
  • High School Diploma
    Baguio City National High School · 2008 — 2011
  • Elementary School Diploma
    Aguinaldo Elementary School · 2002 — 2008