Caine S.
Mid-Level Accounting Associate
Open to offersNew to PlatformAbout
Caine S. is a highly skilled accounting and customer service professional based in Cagayan de Oro City. With an extensive background as a Senior Accounting Associate and experience in BPO sectors, primarily at Teleperformance, he demonstrates proficiency in Microsoft Office, Google Workspace, and advanced Accounting techniques. He has supported Keller Williams Market Centers as an Assistant Market Center Administrator, where he managed computerized bookkeeping, processed agency commissions, and aided in payroll processing and bank reconciliations. Additionally, Caine has provided expert financial services using Xero Accounting Software, assisting Australian clients in bookkeeping and tax preparations. His diverse professional journey includes roles as a Customer Service Representative at Concentrix and Accounting Staff in governmental and realty sectors, showcasing his capability in financial reporting, ledger reconciliation, and regulatory compliance. Caine's academic accomplishments include a Bachelor of Science in Accountancy and Accounting Technology from PHINMA - Cagayan de Oro College, alongside several certifications, including Xero Advisor & Payroll Certificate and QuickBooks Pro Advisor. He is known for his commitment to accuracy and his ability to adapt to dynamic business environments.
Experience
Customer Service Representative
Concentrix · 2021 — 2023Addressed customer inquiries regarding products, services, and company information through chat, email, as well as inbound and outbound calls. Effectively resolved customer complaints with empathy, contributing to increased customer loyalty and repeat business.Service Crew
McDonald's · 2018 — 2019Engaged with customers by greeting them, taking orders, and processing payments. Ensured food items were prepared accurately and quickly while adhering to stringent food safety guidelines. Improved customer satisfaction through efficient and friendly service.On-The-Job Training
Montecarlo Realty and Development Corporation · 2018 — 2018Checked housing loan documents for accuracy and performed additional tasks such as photocopying and filing contracts.Assistant Market Center Administrator
Keller Williams OfficesIn charge of computerized bookkeeping for accounts payable and accounts receivable while ensuring compliance with agent transactions. Managed commission distributions and processed agent commissions. Provided data entry support and assisted the leadership team in guiding agents and office operations. Offered administrative assistance to the accounting team and managed basic bookkeeping tasks, including payroll processing and bank reconciliations.Accounting Staff
Social Housing and Finance CorporationResponsible for summarizing daily sales reports using eSpring SAP accounting software. Conducted audits and organized Statements of Accounts, Letters of Authorization, supplier accounts payables, inventory records, and petty cash vouchers. Prepared monthly bank reconciliations as designated by the accountant while maintaining current knowledge of tax regulations for accurate filings and timely tax payments. Actively participated in team meetings to contribute to a positive work environment in the accounting department.
Skills & Expertise
Education
- Bachelor of Science in AccountancyPHINMA - CAGAYAN DE ORO COLLEGE · 2018 — 2019
- Bachelor of Science in Accounting TechnologyPHINMA - CAGAYAN DE ORO COLLEGE · 2016 — 2018
- Bachelor of Science in AccountancyXAVIER UNIVERSITY - ATENEO DE CAGAYAN · 2015 — 2016