170 viewsTalent
Camelle B. — Mid-Level Customer Service Representative from Philippines

Camelle B.

Mid-Level Customer Service Representative

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Camelle B. is an experienced Customer Service Representative and Staffing Administrator with a demonstrated history of multi-channel support and talent coordination in the e-commerce sector, specifically with Amazon. From June to December 2024, she handled phone, chat, email, and escalated support for US and Canadian customers, focusing on resolving product and service issues and managing complex cases while maintaining accurate documentation. In staffing administration, Camelle managed job postings, screened candidates, processed hiring paperwork, and coordinated between recruiters and hiring managers to ensure efficient hiring cycles. She holds a Bachelor of Science in Business Management majoring in Human Resource from Cavite State University – Bacoor Campus, evidencing strong foundations in recruitment, employee relations, and organizational development.

Experience

  • Customer Service Representative

    Amazon · 2024 — 2024
    Provided multi-channel support through phone, chat, and email, catering primarily to US and Canadian customers. Addressed general inquiries, resolved issues related to products and services, and managed escalated cases. Maintained high service standards by diligently documenting interactions, adhering to escalation protocols, and focusing on customer satisfaction.
  • Staffing Administrator

    Amazon
    Oversaw the complete staffing and recruitment lifecycle by coordinating job postings, screening applicants, and processing hiring paperwork. Assisted staffing and HR departments with various administrative duties, including schedule management, record maintenance, and facilitating communication between candidates, recruiters, and hiring managers.

Skills & Expertise

Education

  • Bachelor of Science in Business Management Major in Human Resource
    Cavite State University- Bacoor Campus · 2021 — 2025
  • General Academic Strand (GAS)
    City of Bacoor Senior High School-San Nicolas · 2018 — 2022

Interested in this professional?

Sign in as an employer to save this profile or invite Camelle B. to a job.

Sign in as an employer