Camila M.
Mid-Level Administrative and Community Management Specialist
Open to offersNew to PlatformAbout
Camila M. is an experienced administrative professional with over five years in the field, focusing on customer service and digital coordination. Her expertise includes managing schedules, coordinating meetings, and organizing digital documents with proficiency in online support through email, WhatsApp, and chat. In her role at a private clinic, she was responsible for patient reception, appointment scheduling, and medical report typing. Her experience expands to working in call centers where she managed schedules and collaborated on medical report preparation. Camila has also worked as a freelance Community Manager, offering digital consulting for personal and professional health brands. She has contributed significantly to medical marketing agencies by managing social media strategies, digital content creation, and virtual meeting coordination. Camila possesses strong skills in Microsoft Excel and utilizes tools like Trello and Canva to optimize her administrative tasks. Currently, she is furthering her education with a degree in Psychological Consulting.
Experience
Administrative Staff
Private ClinicReception and intake of patients in both emergency and consultation settings. Managed appointment scheduling and data entry into the system. Updated reports and images while handling communications via email, WhatsApp, and phone. Oversaw the control of test orders and facilitated appointment granting and test results delivery. Typed medical reports.Administrative Call Center
Call CenterHandled agenda management and appointment scheduling. Provided patient assistance through email, WhatsApp, and phone calls. Coordinated tests and monitored medical orders. Prepared and typed medical reports while rescheduling appointments and addressing frequent inquiries.Administrative Staff
Ophthalmology OfficeManaged calendars, reception duties, and appointment assignments. Organized and updated medical reports and images while assisting patients via email, WhatsApp, and phone. Coordinated testing procedures and supervised medical order tracking. Typed medical reports and redirected incoming calls.Virtual Assistant | Administrative | Community Manager
Marketing AgencyOversaw social media management for personal brands and healthcare professionals. Created, scheduled, and calendared digital content while developing digital marketing strategies and providing online customer support. Assisted in organizing agendas and coordinating virtual meetings.Digital Advisor
FreelanceProvided virtual assistance for stock availability communication with clients. Utilized Excel for data management while responding to emails and WhatsApp inquiries.
Skills & Expertise
Education
- Technician in Psychological Consultingin course
- High School Diploma in Social SciencesN/A
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